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Lumia 920 restart

Registered Member
KasperLK
Posts: 1

Lumia 920 restart

[ Edited ]

On my daily ½ hour commute to work, my Lumia 920 often restart. Sometime there are no problem, and sometime it restarts it self 3-4 times on the short trip.

On a normal week I would say that it restart at least once on three out of five days.

Yesterday it restarted once on the way to work, and three times on the way back.

 The phone never restarts when I'm at work or at home. Only when I'm driving.

 

I have WIFI, 3G and Bluetooth enabled, though WIFI is not connected. 4G is disabled.

The Lumia 920 is connected to my Jabra Freeway via bluetooth.

I'm running version 1232.5951.1249.1002.

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Counsellor
chgus209
Posts: 17

Re: Lumia 920 restart

it's a problem i experienced with my Lumia 800. It started like this and went crazier and crazier...

 

wrong fix: reset your phone. That's the worst solution for me, you would lose basically most of your data

temporary fix: force edge (2G). It should not reboot any longer.

real fix: update your software :smileyhappy:

 

I updated more than a month ago and all went fine, I am in 3G since and have not experienced a single reboot. I think you can force the update to your current version if you find 'force update wifi zune' on google, that works pretty well too.

 

good luck

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Mobile Guru
93tid
Posts: 3,417

Re: Lumia 920 restart

[ Edited ]

chgus209 wrote:

it's a problem i experienced with my Lumia 800. It started like this and went crazier and crazier...

 

wrong fix: reset your phone. That's the worst solution for me, you would lose basically most of your data

temporary fix: force edge (2G). It should not reboot any longer.

real fix: update your software :smileyhappy:

 

I updated more than a month ago and all went fine, I am in 3G since and have not experienced a single reboot. I think you can force the update to your current version if you find 'force update wifi zune' on google, that works pretty well too.

 

good luck


Good advice in general, except Zune does not work with WP8 handsets like the Lumia 920 where all updates are done only OTA, plus the OP already has the latest available firmware on their handset.

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