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Re: Lumia 920, screen rotation not working, loosen...

New Member
Titra
Posts: 2

Lumia 920, screen rotation not working, loosen object within, burning hot, screen getting scratched from normal use and many software issues....

I have pre-ordered the lovely yellow 920 from Telstra Australia, in November, arrived around start of December. It is a fantastic phone to use, however there are several hardware and software issues influencing this experience in a bad way. Anyone have the same experiences with the folloing issues?

 

Firstly, I have noticed only in just a few days of using it, the screen can get obvious scratches very easily from normal use without screen protector film. Now, there is a  pattern of many scratches from swipe up to unlock gesture. I though it would be as least do better than iphones

 

Secondly, I have noticed what feels like a chunk of loose object inside the phone, as I shake it quickly left and right, which could even be heard, as two hard object in contact with each other. I have no Idea what could that be.

 

Thirdly, the screen rotation simply stopped working one day without notice. Tried soft reset a dozen times and even hard reset to factory status did not fix the issue. This get me thinking, it might have been a serious hardware issue, or perhaps the accelorometer/gyroscope was damaged by that loose object inside the phone. However, today, all of a sudden it starts to work again.........Brilliant!.......not...

 

Another issue is that it could get Literally Burning Hot on the top right corner(front) of the phone in some circumstances. I understand electronic devices can get warm while operating, my Nokia N8 gets warm during intense operation such as multi-tasking Map, Drive etc, But it never gets to a point when you have to consider whether it is still safe to use or not, sadly, I have to do that with my 920 while video chatting,

 

There are even more issue with the software. A few random mornings in the past month, I wake up to a dead 920 on a wireless charging pad, only to be able to recover through soft reset procedure (Volum down + power).  No idea why....

and sometimes as I accept an incoming call, the phone freezes on that screen. The call still goes through, three buttons are still alight and vibrates, but not functional. Again, only recoveralbe by soft reset.

 

Does anyone have the same experiences with these issues?

 

No matter what might caused these issues, to have all these occuring within a flagship smartphone, Me as a loyal Nokia fan (3210,6600,6220,3220,6300,N95,N8) is very disappointed.

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Mobile Overlord
jimmyireland
Posts: 15,493

Re: Lumia 920, screen rotation not working, loosen object within, burning hot, screen getting scratched from normal use and many software issues....

Return device to point of purchase or a nokia care point if your having these problems.
Especially with something rattling inside and the burning hot issue.

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
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Registered Member
sumanch
Posts: 1

Re: Lumia 920, screen rotation not working, loosen object within, burning hot, screen getting scratched from normal use and many software issues....

Mine doesn't rotate now and this is my brand new replacement 920 I got last month because that one the audio didn't work from the headset jack.
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