Lumia 920 triggers security alarm in Stores

bhavanishankar · ‎2013-01-20

I have been facing weird situation with my Lumia920. Every time I enter/exit a store, security alarm get triggered. It's embarrassing when everyone look at me as if I am stealing something. I had to switch off my mobile. Is it due to the wireless coil? Can we switch off wireless charging?

Does anyone face this problem?

jimmyireland · ‎2013-01-20

There are many components have magnetic parts which may activate the alarm or if the store uses wireless ID alarm an apparent detection may result from the radio transmitter modulation.

All Nokia phones are designed not to exceed the limits recommended by international guidelines.Try turning off wifi.

Personally its never happened to me.

If i have helped at all a click on the white star below would be nice thanks.

Proud to be using a Nokia Lumia 920

rayhipkiss · ‎2013-01-20

I've not heard of this one either. My 920 hasn't triggered any in-store alarms. Could it be the NFC by any chance?

paulheu · ‎2013-01-20

It's really not you, it's the in-store alarm being set too sensitive.

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Justme_Lumia · ‎2013-01-20

bhavanishankar wrote:
I have been facing weird situation with my Lumia920. Every time I enter/exit a store, security alarm get triggered. It's embarrassing when everyone look at me as if I am stealing something. I had to switch off my mobile. Is it due to the wireless coil? Can we switch off wireless charging?
Does anyone face this problem?

bhavanishankar, what country is the store in? What is the store name?

bhavanishankar · ‎2013-01-20

I live in USA. It happened in many shops in Tanger outlets in Illinois state. Also happened in a Nike outlets if could remember correctly. But It does not happen just with one store. On an average, one out of three stores trigger alarm. If the alarm triggers when I enter the shop, I make sure to switch off the mobile before I leave the store.

skaterbuoy · ‎2013-01-20

Strange this,

Today I was in Lidl in the UK, and the security alarm went of as I entered and then left the store.

Been to Lidl loads of times, but today I was with my new 920 for the first time.

Sounds like a firmware fix could be needed.

Let's see how much of an issue this is for others,, anyone else what to add their experiences?

bhavanishankar · ‎2013-01-21

So, Am not the only one with this Issue. Is there a way to notify Nokia about this problem?

93tid · ‎2013-01-21

bhavanishankar wrote:
So, Am not the only one with this Issue. Is there a way to notify Nokia about this problem?

Use the Nokia Support link at the bottom of this page.

Re: Lumia 920 triggers security alarm in Stores

Lumia 920 triggers security alarm in Stores

Re: Lumia 920 triggers security alarm in Stores

Re: Lumia 920 triggers security alarm in Stores

Re: Lumia 920 triggers security alarm in Stores

Re: Lumia 920 triggers security alarm in Stores

Re: Lumia 920 triggers security alarm in Stores

Re: Lumia 920 triggers security alarm in Stores

Re: Lumia 920 triggers security alarm in Stores

Re: Lumia 920 triggers security alarm in Stores