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Media Content Help Needed

Registered Member
Lou66
Posts: 1

Media Content Help Needed

I have the Nokia Lumia 800. I cannot open media content from text messages. I get the link 'Get media content now' but whenever I click it, the link just reappears and nothing happens. I have tried resetting my message settings but that has not helped. How do I fix this?

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Mobile Guru
rayhipkiss
Posts: 3,305

Re: Media Content Help Needed

Firstly have you correctly set up picture messaging on your phone? Download the Network setup app from the store to correctly configure MMS.

 

 You also need to have mobile data activated on the phone to be able to send and receive MMS.

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Mobile Sensei
adrianhughes
Posts: 7,184

Re: Media Content Help Needed

To add, also ensure that you have contacted your network carrier and asked them to activate your MMS service, as sometimes it is not enough just to have the correct settings.
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