[Simdigg]

hey i am having a bit of a issue with my microsoft account with my 920. Alot of the time it says attention required under it and when i click on it it comes up to sign in... and i sign in(with correct password)and it still say attention required. But when i turn my phone off and back on again it accepts the password and is all fine, then i check it after some time and its back to saying attention required again.. My microsoft account it set up with a gmail account that i have been useing for years with microsoft would this have anything to do with it or is it just a sofware glitch? it is very frustrating 

[jimmyireland]

Go to settings, email and account. Uncheck email sync. Restart the Phone and have a look if the issue is still present.
After that check the email sync and re-enter the password

[Simdigg]

thanks for the reply it has been working since i first posted this but i noticed today it is back to saying attention required. I only have content to sync and an email check box under it, is this what you are talking about?

[adrianhughes]

yes, i believe that is what Jimmy is referring to. have you tried performing a soft reset (pressing the volume down and power buttons together until the phone vibrates)? and that you are up-to-date with all the Nokia system app updates in the Store.

[Simdigg]

okay so i have had that unchecked for a a day or two now and just now i notice it says attention required again... very frustrating, I can not see any way to updates my apps, but i know it normally comes up with a number on my app tile when there are apps to be updated, so i am guessing they are fine? I just hope it if nothing to do with having a g mail account as my Microsoft account?

[93tid]

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Simdigg wrote:
I can not see any way to updates my apps, but i know it normally comes up with a number on my app tile when there are apps to be updated, so i am guessing they are fine?

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Check by running the QR codes from here:

http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082

[Simdigg]

i could not find this 1. Press the Search hardware button on your Nokia Lumia Windows Phone 8 Device and tap on Vision

but i downloaded a qr reader and managed to get the the site but there is no update or download option just all the info

[93tid]

It's the last hardware button on the right with the magnifying glass symbol. Did you check all the codes ? If you do not get an option to upgrade, just "share", then the app you are looking at is up to date.

[Simdigg]

i still can not find any hardware button but yes i shared all of them, so this will have them all up to date?

[farby]

Page 31 of the User Guide should make it clear how to scan QR Code ..

If any update is available for any of the application, you will see an 'Update' tab at the bottom, else, it will display a 'Share' tab ..

As for the issue in the OP. what frequency have you set for the sync.? Think, whenever some data requires a Sync, you get this message. 

[Simdigg]

thanks you. frequency do you mean download new content? if so i have it set to daily.. I eas also wondering about the sever, i have notice it says m.hotmaill.com, should this be changed to a gmail server?

[farby]

Don't think so. I am also on gmail and it shows exactly the same as in your case ..

[Simdigg]

as in attention reqiured or the hotmail server and name?

[farby]

Hotmail server and name ...

[Simdigg]

okay. mmm this is very strange then there seems to be no fix yet.. i hope the new update coming soon will address this issue for me..

[farby]

Did you try changing the Sync frequency to 'as item arrive' ? Try if you haven't and see if you get the same message ..

[Simdigg]

yes i changed it to as items arrive and it came up with attention required straight away so i then turn my phone off then back on again and now it says not up to date

[Sandmanik88]

This is happening with my Lumia 810 - USA TMobile. The "Microsoft Account" /Live/hotmail/outlook all sharing the same athentication) account I made using a gmail account , before i bought the phone. Is having trouble syncing. It reads Attention Required .Last updated on Monday. We're having trouble connecting to blu-m.hotmail.com. Contact a support person or your service provider.

Error code 86000107  

I can start a new hotmail account and sync it fine. Using the blu-m.hotmail.com sever info.

Is this bad???

[Sandmanik88]

I turned off my text backup option. Here's a Thread that helped me..

http://answers.microsoft.com/en-us/winphone/forum/wp8-wpemail/error-code-86000107/72f4a4fd-d439-465b...

[alith]

i changed to that setitngs but stilll it says " the page cannot be found".but in email settings it has been looged on in microsoft account but still i can't download apps in my phone(lumia 920) from my pc(win7).