[nowhereman]

Hello,

I bought a Lumia 920 one month ago.

Since first day I'm having problems with music player. When I click to play a song it takes several seconds to update screen, moreover hardware buttons doesn't do anything. After a few seconds mobile starts to work again, and everything seems well. 

It happens with any application that play music (microsoft, nokia and mine), and with any music file. Same files where working perfectly on a Lumia 800.

I did a small search  if somebody had similar problems, but I didn't find anybody (¿?).

Any idea?

[agurmeza]

You mean like the phone takes really long to play the song? cause i have a similar problem with my 810 for tmobile. whenver i use nokia music to play my own music, it would take at least 5-10 seconds to play and show up on my screen when i click play

[agurmeza]

i think they have to update the application for that. cause it doesnt seem like the actual phones problem

[adrianhughes]

hi guys, have you checked that you have the latest update of Nokia Music isntalled? if you are experiencing those problems with only Nokia Music and not the built-in Music + Videos, as you have said Agurmeza, sounds like it is an issue with nokia music app and not the underlying phone itself.

In which case you can leave feedback directly with Nokia by clickign the Nokia Support link at the bottom of this page.

[nowhereman]

As I said, it happens with all application that play music: nokia music, windows player, and one application that I developing.  I click to play a song, music starts to sound, but mobile gets lock for a few seconds (around 30 seconds!). I tried to click back button, power button, ... doesn't matter mobile is complete lock, after this time, mobile starts to process all clicks (back, power button, ...)

I Attached a video ...

[ng85]

Hi! Depending upon the size of music library & number of songs in it, there is a small delay in the start up of songs to play. During that period the phone will not be usable. But even in that case 30 seconds is too much. I've got a library of around 1200 songs with approx 7 GB size & the delay is not that long. Its few seconds max.