26-08-2013 6:12 - last edited on 31-08-2013 16:06 by periwinkle28
I have a nokia lumia 720 and every time i try to install an app or games, it is showing the error as below :
'My Family must be setup before you can buy this item. Ask your parent to setup Myfamily settings on windowsphone.com"
Pls advise how to setup Myfamily settings on my windows phone.
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Thanks for the msg. however the kids corner is turned off and am still getting the same error..pls help me in setting up my family setting on my phone..
False. It doesn't lead you to anywhere but the my family info page and it won't let you set it up.
You need to ensure that all correct information is entered on your MS account. Sign in to the following site to check that all relevant information is present. You also need to ensure that your date of birth is entered and that you are over 18.
Welcome to the Nokia Support Discussions!
Thank you for posting in this forum. What is your phone model? Have you checked if your age on your Microsoft account is more than 18 years old? You may verify it here: account.live.com. Then manually sync your Microsoft account (Settings > Email + account > Tap and hold Microsoft account > Sync). You may also check: http://answers.microsoft.com/en-us/winphone/forum/
Let us know the outcome.
I have a problem I have set up my family some month ago,and my father made an ID microsoft account,now after some month It tells me I can not download apps i tried to enter my family but my father has forgoten his hotmail so we have made a new one but we can only add a family member if the old parent has added it... Soo what do I DO?
PLEASE !!!!answer me I have a Nokia Lumia 620.