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Re: My Lumia 900 STILL hasn't prompted me for the ...

Registered Member
Halfhands
Posts: 4

My Lumia 900 STILL hasn't prompted me for the 7.8 update.

What gives?
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Mobile Sensei
adrianhughes
Posts: 7,197

Re: My Lumia 900 STILL hasn't prompted me for the 7.8 update.

hi mate,

if you haven't received the update by now, you will need to check with your network carrier and your local Nokia regarding the status of the update, and if you will indeed be receiving it or not: http://nokia.com/support
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Registered Member
Halfhands
Posts: 4

Re: My Lumia 900 STILL hasn't prompted me for the 7.8 update.

I used the link above and found nothing specific about whether or not I'd be getting the update. I have this phone via AT&T in the States, I was told through several channels that every Lumia 900 would be getting the update, and getting it first. I don't understand why my phone would randomly be the one exception.
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Mobile Sensei
adrianhughes
Posts: 7,197

Re: My Lumia 900 STILL hasn't prompted me for the 7.8 update.

sounds like you will need to contact AT&T directly about this matter, it is up to the network carrier to either provide the update or not, not Nokia.
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Sage
sealionact
Posts: 92

Re: My Lumia 900 STILL hasn't prompted me for the 7.8 update.

Did you try a manual check? (Phone update/check for updates)?

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Registered Member
Halfhands
Posts: 4

Re: My Lumia 900 STILL hasn't prompted me for the 7.8 update.

I've done that, gone through the settings and everything, connected to Zune, tried the WiFi trick to get it to register with the server, but every time I get nothing. It just keeps saying my phone is up to date. I know other people with the same phone, in the same area, all of which now have the 7.8 update. It's frustrating.
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Registered Member
Halfhands
Posts: 4

Re: My Lumia 900 STILL hasn't prompted me for the 7.8 update.

Where is the option to do that? The website just keeps telling me to download Zune. That obviously doesn't work.

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Mobile Overlord
jimmyireland
Posts: 15,405

Re: My Lumia 900 STILL hasn't prompted me for the 7.8 update.

No it's not your account, you just have to wait.
Here in Ireland for example the update has been released on the networks, some can get it, some networks are still holding back.
So contact your network. There is nothing else you can do.

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
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Advisor
Gabriel_L900
Posts: 12

Re: My Lumia 900 STILL hasn't prompted me for the 7.8 update.

Yeah... I have a Lumia 900 too and I am waiting for that update just like you.

I live in Sweden and my phone is not locked.

Looks like I will get another phone until this update will be available for my L900... :smileysad:

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