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Nokia 1020 Camera Problem

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Posts: 1

Nokia 1020 Camera Problem

Hi, I have a Nokia 1020 with the following problem, when taking a picture, the screen goes black, as if the phone was turned off, and lasts a few seconds, then return to normal, but when reviewing the photograph taken, is only an image in black, what can I do? Thank you.

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Posts: 5,376

Re: Nokia 1020 Camera Problem

When did the issue start to happen? Does this happen to all the pictures? Are you using the built-in camera or a lens app? You may first try to press the down volume and power keys until the phone vibrates.

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