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Nokia Limia 820 Volume Switch Problem

New Member
Wharncliffeowl
Posts: 4

Nokia Limia 820 Volume Switch Problem

After 3 weeks my Lumia 820 will not increase or decrease the volume. It is stuck on level 00. Obviously I'm pressing on the volume button but it does not respond.

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Mobile Overlord
cjlim
Posts: 16,937

Re: Nokia Limia 820 Volume Switch Problem

Have you tried rebooting by pressing holding the vol down and power button? The phone should restart.

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New Member
Wharncliffeowl
Posts: 4

Re: Nokia Lumia 820 Volume Switch Problem

The phone itself isn't frozen and I'm able to switch it on/off but I did as you suggested but problem still there. This began yesterday while listening to music I attempted to increase volume but the volume button would only decrease not increase.  Now the level is at 00 and will not budge.  I think the circuit board or whatever must be faulty.

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Ex-Moderator (Retired)
Raoul_Duke
Posts: 3,173

Re: Nokia Lumia 820 Volume Switch Problem

Try plugging the headphones in and out a couple of times
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New Member
Wharncliffeowl
Posts: 4

Re: Nokia Lumia 820 Volume Switch Problem

Problem still there.  It is definitely the increase volume side of the button that has developed a fault.  I guess I'll have to take the phone back to the store next week. 

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