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Nokia Lumia 520 Internet connection problem

New Member
DeepaliBajaj
Posts: 1

Nokia Lumia 520 Internet connection problem

Hi, I am unable to connect my lumia 520 to Internet using my home wi-fi connection. Nor am I able to connect to my Nokia account from my phone. I know it is using the wi-fi connection because the nokia music works. Is there something else that I need to do?

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Mobile Overlord
adrianhughes
Posts: 10,230

Re: Nokia Lumia 520 Internet connection problem

have you checked that you are up to date with all the latest Nokia system app updates from the Store? also try performing a soft reset (pressing the volume down and power buttons together until the phone vibrates).
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Registered Member
AhmadIzzat
Posts: 1

Re: Nokia Lumia 520 Internet connection problem

Hi all,

I am too facing a similar problem. My Lumia 520 is connected to my house's wifi router but the phone could not browse the internet. Seems like there is no internet connection despite connecting to the wireless router.

Hope to get some ideas to resolve this problem.
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Registered Member
vipulrawat
Posts: 1

Re: Nokia Lumia 520 Internet connection problem

I am facing the same problem !! How do you correct it?


AhmadIzzat wrote:
Hi all,

I am too facing a similar problem. My Lumia 520 is connected to my house's wifi router but the phone could not browse the internet. Seems like there is no internet connection despite connecting to the wireless router.

Hope to get some ideas to resolve this problem.

 

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Registered Member
iamthelaw
Posts: 3

Re: Nokia Lumia 520 Internet connection problem

Hi Adrian,

Thanks for the advice, Unfortunately I cant update the phone because it wont connect to my router. When i try to update using my mobile provider connection it just tells me to connect via Wi Fi therefore a catch 22 problem im afraid.

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Counsellor
heulaup
Posts: 73

Re: Nokia Lumia 520 Internet connection problem

This WiFi is connected but it won't browse the internet is it? I've encountered this problem before and solved it by using static IP address but not on a Lumia. Sadly I don't think setting static IP is an option for WP8.
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Registered Member
gemmadelight
Posts: 1

Re: Nokia Lumia 520 Internet connection problem

Can somebody help with instructions on how to connect my Nokia Lumia 520 to the internet please

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Professor
KennyKB
Posts: 371

Re: Nokia Lumia 520 Internet connection problem


gemmadelight wrote:

Can somebody help with instructions on how to connect my Nokia Lumia 520 to the internet please


Can you be a little more specific? Via Wi-Fi or 3G?

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Ex-Moderator (Retired)
jekiboi20
Posts: 1,733

Re: Nokia Lumia 520 Internet connection problem

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New Member
dt99jay
Posts: 2

Re: Nokia Lumia 520 Internet connection problem

Same problem here with a brand new Lumia 520. It's connected to my home wifi (and I can see it listed as a device when I log into my router), but the browser won't load any pages. I'm hesitant to download a software update over 3G as it might be huge... Any ideas very welcome.

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New Member
dt99jay
Posts: 2

Re: Nokia Lumia 520 Internet connection problem

Problem solved for me. In case this helps anyone else, I went to settings > about > Reset your phone. When it finished its reset it connected to the internet fine.
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New Member
brengu
Posts: 3

Re: Nokia Lumia 520 Internet connection problem

This phone IS the worst buy ever for me i cannot download at all & when i took it back to tesco (where i signed up for 2 year contract) they couldn't help nether HINT dont use tesco mobile. I asked them to take it back but no joy there either.

A VERY UNHAPPY NOKIA USER.

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Registered Member
dec54
Posts: 1

Re: Nokia Lumia 520 Internet connection problem

Please help purchased a nokia 520 as a present I am at my wits end as cannot use the internet on my phone as there seems to be a problem with connection but is showing connected PLEASE HELP!!!!!!!!!!

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Registered Member
dintymc
Posts: 1

Re: Nokia Lumia 520 Internet connection problem

Had a similar problem, the phone found the wifi but wouldn't connect. I tried the soft reset and it worked a treat. Thanks. Had to press the buttons a few times to get the timing right.

Cheers

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New Member
brengu
Posts: 3

Re: Nokia Lumia 520 Internet connection problem

[ Edited ]

CAN ANYONE FROM NOKIA EXPLAIN WHY THEY HAVEN'T PICKED THIS PROBLEM WITH THE PHONES CAN WE SEND THEM BACK? MUST BE THE WORST PHONE IN PHONE HISTORY MINE IS ON A 2 YEAR CONTRACT & TESCO WHERE I GOT IT FROM CANNOT HELP OR WON'T HELP.

A VERY DISGRUNTLED NOKIA USER.

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