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Nokia Lumia 520 - Transfer Music Files, workaround...

Contributor
MichaelMatejka
Posts: 7

Nokia Lumia 520 - Transfer Music Files, workaround?

I'm working on a MacBook, and the Windows Phone app keeps crashing and knocking out my microSD card.  Is there any other way to get music files onto my phone?  I'd really appreciate any suggestions.

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Contributor
MichaelMatejka
Posts: 7

Re: Nokia Lumia 520 - Transfer Music Files, workaround?

just a quick update in case anyone got stuck like i did.  i brought my phone and sd card back to where i bought it -- after being bounced from nokia to microsoft to apple, and all the while I was thinking it was just a bum sd card.  the store actually gave me a new sd card, and when that also didn't work, they were about to give me a new phone.  But one more try, and . . .

 

The problem was that the card had to be formatted by a PC before being put in the phone.  The phone has a format option, but apparently it didn't actually work.  After doing a hard reset on the phone and formatting the SD card on a computer, we put it in the phone and everything worked fine.

 

I've known it'd be better to format the card on a computer, but my macbook doesn't have an sd slot, so this wouldn't have been an option for me.  

 

Afterwards, everything worked fine.

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Mobile Sensei
Abi99
Posts: 8,271

Re: Nokia Lumia 520 - Transfer Music Files, workaround?

Michael Matejka, to reproduce this issue: Who made your microSD and what’s its capacity?

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Contributor
MichaelMatejka
Posts: 7

Re: Nokia Lumia 520 - Transfer Music Files, workaround?

SanDisk 10 class 64 GB.  I haven't tried to reproduce it after the problem was solved since I was just happy to have it working.  But I can say I did a hard resest of the phone and formatted the card through the phone (Settings/Phone Storage) several times each, to no effect.  Doing a hard reset of the phone and formatting the card through a computer, however, worked the first time.

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