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Nokia Lumia 520 screen sensitivity issue

New Member
WillS1
Posts: 2

Nokia Lumia 520 screen sensitivity issue

For a while there has been an issue with the centre right of my screen being too sensitive, so that tiles or keys in that area are activated without even being touched.  I have been able to work around this until the last day or so, when it has become so bad that I can no longer use the phone because when I try to put in my passcode, it automatically holds down the 3 and enters the wrong passcode and I get locked out.

 

Can anyone suggest any solution to this?

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Mobile Overlord
adrianhughes
Posts: 10,021

Re: Nokia Lumia 520 screen sensitivity issue

hi mate, have you tried perfoming a soft reset, and also checking that you are up to date with the latest firmware for your device, along with the latest Nokia system app updates frmo the Store? else, try a hard reset and if that fails, a trip to Nokia Care is mandated.
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New Member
WillS1
Posts: 2

Re: Nokia Lumia 520 screen sensitivity issue

Thanks.  I have taken it to Nokia Care who are going to try replacing the screen.  Will hope that solves the problem.

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