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Nokia Lumia 521 - WiFi connected, but no internet ...

New Member
Bish123
Posts: 2
Accepted Solution

Nokia Lumia 521 - WiFi connected, but no internet access

I have a brand new Lumia 521 on T-Mobile. I set up the wifi connection and it shows connected. However, there is no internet connection. Cannot download any app or anything.

 

Trouble Shooting: Rebooted the phone couple of times. Turned on/off wifi. delete/re-connect wifi.

Reboot wireless router couple of times.

 

Turned off the data service on my phone and only wifi is on now. Checked my router that there is an entery for my Windows Phone, but could not get any logs.

 

Nothing helped so far...

 

Loaded my sim with funds, thinking if something no fund is blocking it somewhere :-D

 

Everything is fine on my other smartphones.

 

Did I receive a faulty device?

 

 

Please use plain text.
New Member
Bish123
Posts: 2

Re: Nokia Lumia 521 - WiFi connected, but no internet access

Did a factory reset and went through the set up process again. Now it worked.

Started hating Nokia/Windows  for all these pain.

Please use plain text.
Advisor
babytub25
Posts: 11

Re: Nokia Lumia 521 - WiFi connected, but no internet access

go > into settings >WiFi and type in the name of your Wifi connection and password if need and you're connected
Please use plain text.