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Nokia Lumia 521 - WiFi connected, but no internet ...

New Member
Bish123
Posts: 2
Accepted Solution

Nokia Lumia 521 - WiFi connected, but no internet access

I have a brand new Lumia 521 on T-Mobile. I set up the wifi connection and it shows connected. However, there is no internet connection. Cannot download any app or anything.

 

Trouble Shooting: Rebooted the phone couple of times. Turned on/off wifi. delete/re-connect wifi.

Reboot wireless router couple of times.

 

Turned off the data service on my phone and only wifi is on now. Checked my router that there is an entery for my Windows Phone, but could not get any logs.

 

Nothing helped so far...

 

Loaded my sim with funds, thinking if something no fund is blocking it somewhere :-D

 

Everything is fine on my other smartphones.

 

Did I receive a faulty device?

 

 

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New Member
Bish123
Posts: 2

Re: Nokia Lumia 521 - WiFi connected, but no internet access

Did a factory reset and went through the set up process again. Now it worked.

Started hating Nokia/Windows  for all these pain.

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Advisor
babytub25
Posts: 17

Re: Nokia Lumia 521 - WiFi connected, but no internet access

go > into settings >WiFi and type in the name of your Wifi connection and password if need and you're connected
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Registered Member
emerituslucky
Posts: 1

Re: Nokia Lumia 521 WIFI ON or OFF

Nokia 521 seems subpar software design -please help:

 

When my 521 is Wifi ON, I can quickly and reliably perform internet functions; BUT phone connections can be made  but are unreliable and poor quality despite my high quality Netgear C3700 DOCSYS 3.0 N600.

 

When my 521 is Wifi OFF, I can quickly and reliably make and receive high quality phone, but is limited in internet functions and if too often may be costly.

 

IF I knew how to properly operate this system, the 521 would know when it has a good intenet connection for example to my router and be able to do phoning and internet with equally good reliability, and also know when Wifi should be off. OR am I wrong?

 

ANYONE KNOW HOW TO ACCOMPLISH THIS, OR MUST I PURCHASE A HIGHER-LEVEL OF BETTER SMARTPHONE?

 

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Mobile Sensei
Abi99
Posts: 7,915

Re: Nokia Lumia 521 WIFI ON or OFF

Which network operator do you use, in which country?

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Registered Member
princeR
Posts: 1

Re: Nokia Lumia 521 WIFI ON or OFF

i have a lumia 520, I updated to Windows phone 8.1 now all of a sudden wifi isn't working, I tried deleting the wifi, connect again and when I connect again it shows no internet access and I can't access store or anywebsite. I didn't have this problem while I was using wp8.0. I've tried soft reset and hard reset and none of them is solving my wifi problem. Is there anyone who's got the solution for this problem.

 

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