Hello! The problem consists of the following:
It's been 3 months since I bought my Nokia Lumia710 and a few days ago the whole right side of the display just stopped working out of nowhere. I have NOT dropped it EVER, nor have i poured water on it or anything, it's completely brand new since I have a second phone I havent even used it much except for internet browsing.
So, since it's in warranty I went to the store and sent it to a service. Today they called me and I went to take it back and when I came home and turned it on guess what. It WASNT working agian, the whole right part (like 1cm wide) of the display from the top to the bottom - not wroking. On the protocol from the service it said "display is changed, the system is pre-set". Fine. But the phone is not repaired. So I took it back to the store and they gave it back to the service.
My question here is - first : what may cause the right side of the display to stop working? Can it be some kind of a factory bug or flaw?
Second - if it's a factory flaw then should I insist that they gave me a new device?
I am not amused right now.
As I pointed out clearly I have not damaged the phone in any way
I guess, if it's not fixed again I'll just tell them to either give me a new one or give me my money back