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Re: Nokia Lumia 800 Battery Life Problems Dec 2012

New Member
LukeCorridor
Posts: 2

Nokia Lumia 800 Battery Life Problems Dec 2012

Ok,

 

I received the Nokia Lumia 800 for Christmas two days ago and since then I have had little but joy from using it. Firstly my old SIM card didn't fit  as it wasn't a micro-SIM and then it wouldn't connect to the Internet but those problems have been resolved. My new problem is that having only owned my brand-new phone for only TWO DAYS, I have already had to charge it overnight on the night of the 25th and the 26th having received error messages telling my phone is on critical battery life and needs to be re-charged already. 

I have already checked to see if there was a solution to this problem and found that yes, 8 months ago an update was released to fix battery life problems on the Nokia Lumia 800 - but I've checked on Zune and it says my phone is fully up-to-date.

 

I do not know what the hell is going on, I'm used to having to struggle through battery life issues as I keep my various electrical devices for quite a while before getting a new version (I still own an iPod Touch 2nd generation after nearly 5 years), but never after just TWO DAYS of use. I realise that I have used my phone fairly excessively over the last two days but I didn't expect to have to charge it once for the next half a week at the very least, let alone twice in only two days.

 

Is there anything at all that I can do to try and fix the problems I have been having - I've checked and my phone is definately up-to-date according to Zune, so is there something else I can do to fix this poor battery life problem or have I simply been given a **bleep** product?

 

Thanks,

Luke

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Mobile Overlord
jimmyireland
Posts: 15,493

Re: Nokia Lumia 800 Battery Life Problems Dec 2012

First off its your own bad fortune for not studying some things about the phone GOLDEN RULE do some research... LESSON LEARNT.

Secondly the battery is not fully charged to begin with and will take a few charge cylces to settle.

if you feel its faulty send it back to where you bought it and get it replaced,as i said two days is not enough to sort out battery.

How could you use the phone apart from wifi if your sim didnt fit if you dont mind me asking?

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
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New Member
LukeCorridor
Posts: 2

Re: Nokia Lumia 800 Battery Life Problems Dec 2012

I got the phone for Christmas - I didn't totally know I was getting it so that idea about research is kinda dumb - I also wasn't expecting to have to deal with these kind of problems as this is the first product I have ever received that has perform so badly in such a short amount of time.

 

Regarding the SIM card issue - I could use my phone as a phone until the micro-SIM card had my details transferred onto it. My phone didn't work as a phone which is why it was a problem. It would still turn on it and take pictures and everything else except send texts and make calls.

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Mobile Overlord
jimmyireland
Posts: 15,493

Re: Nokia Lumia 800 Battery Life Problems Dec 2012

Well as i said return device back to point of purchase if your not happy and get a new one you have the software up to date etc,ive explained the way the battery works,your call from here.

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
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Professor
caitlin1759
Posts: 420

Re: Nokia Lumia 800 Battery Life Problems Dec 2012

The OP has said he was given the phone so your suggestion isn't particularly helpful.

My experience of Lumia 800 was battery was dreadful for first 2 or 3 weeks but became bearable thereafter , provided almost everything was turned off, battery saver was on permanently and phone is charged every night.

A word of caution to OP avoid ever letting it fully discharge. Mine takes at least 24 hours to show any sign of life, even if I catch it just when the "goodbye" message comes up and as well as extended period on an AC charger also has to be warmed up before it will come back to life. I know it's not wise to let a phone fully discharge but it happens and no other phone I've ever owned is such a pain to recharge
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Mobile Overlord
jimmyireland
Posts: 15,493

Re: Nokia Lumia 800 Battery Life Problems Dec 2012

The OP never described that in his OP nobodys perfect thanks very much. This is not a psychics centre .

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
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Professor
caitlin1759
Posts: 420

Re: Nokia Lumia 800 Battery Life Problems Dec 2012

He said he received it and didn't know he was getting it, sounds like a gift to me.

As for researching as an early adopter I wonder where I might have found out before I bought my 800 that if the battery discharges recharging is a complete and utter pain taking forever and requiring the phone to be manually warmed up and reset.
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Mobile Overlord
jimmyireland
Posts: 15,493

Re: Nokia Lumia 800 Battery Life Problems Dec 2012

If you bothered to read and search the forum rather than troll me,you will find there is answers

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
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Mobile Guru
paulheu
Posts: 1,946

Re: Nokia Lumia 800 Battery Life Problems Dec 2012

[ Edited ]

Well it seems the OP is not really interested in finding out what's going on nor does he bother to even try and research this. He is just ranting.

 

It has been discussed here time and time again that the battery used in modern day phones will take a number of charging cycles to  come to it's full capacity and the OS will also need some time to properly calibrate battery usage. This has not only been stated here and elsewhere, it has also been backed up by many posts confirming that is precisely what happens.

 

Also the guy comes here two days after getting the phone as a gift obviously not too knowledgeable, which is fine by itself and we'd be happy to help and explain things. But he just goes off on how xxx the phone is.

 

Bringing up the SIM size is just funny really and the Internet access is easily solved as he found out. He must have come from one of the older phones which were far less powerful and required less energy thus lasting longer. WIth all the extra features and more powerful hardware space for the battery did not really increase so you are basically running a bigger engine on the same size fuel tank which should make it obvious you need to top up more quickly.

 

He says he checked for a solution but honestly did a lousy job of it as there is far more information on this on there boards alone and he could have just asked instead of going off into a rant.

 

He goes on to compare to a souped up mediaplayer, admits he has made excessive use of the phone and still wonders how the battery usage is a day. Well here's a newsflash; A days use is not abnormal when you heavily use any modern day smartphone.

 

 

Then finally in the end he gets to asking an actual question to which the answer would be:

 

It is normal for modern day batteries to require some time to both maximize capacity and for the OS to properly calibrate battery usage and capacity. Give it a week or so and you will notice battery life to get better and better. My own Lumia 800 goes about 3 days on a charge with 24/7 data on, Wi-Fi always on and locations services on several apps as well as the Microsoft (built in) location services always on.

 

Just start using the phone and charge it whenever you can, it won't hurt the battery, in fact it will improve it's performance.

 

Come back in a month and let us know how you are getting on, I am fairly sure you'll be back saying we were right and battery life is just fine now..

---


Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

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Mobile Overlord
jimmyireland
Posts: 15,493

Re: Nokia Lumia 800 Battery Life Problems Dec 2012

Well said.

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
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Advisor
lord_farquaad
Posts: 11

Re: Nokia Lumia 800 Battery Life Problems Dec 2012

[ Edited ]

this world is breading angry losers like jimmyireland these days. after missing the fact the phone was a gift which was mentioned in the very first sentence, you then go an tell him to do some research. how ironic is that? someone who can't read something right in front of him, tells the OP to do research.

 

if the OP doesn't have much knowledge, then tell him a few basics about smartphones and their high usage of battery power. instead you idiots just rant on with unhelpful rubbish.

 

be happy he's using a nokia, who make the best phones on the market, instead of one of those boring pieces of poo iphones and the overly complicated android devices. most of the stuff you guys have said are inaccurate anyway, unless you're one of those halfwits who can't stay off the phone, you should be getting at least 48 hours of battery life.

 

to the OP. don't know what phone you had before you lumia 800, but this phone actually has good battery life for a smartphone. if you're constantly on it, you will easily run the battery down in 1 day. turning off and back on again will drop the battery usage to under 90mA (during standby) which you can check in the diagnostic app.

 

turn 3g, bluetooth off. only turn them on when you need to. 3g runs your battery down quick.

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Mobile Overlord
jimmyireland
Posts: 15,493

Re: Nokia Lumia 800 Battery Life Problems Dec 2012

lord-faquaad.
One thing we need make clear i aint a looser .
Maybe i took the OP up wrong we all make mistakes.
Your not exactly in a position to comment.

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
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Moderator
tiny_chef
Posts: 1,346

Re: Nokia Lumia 800 Battery Life Problems Dec 2012

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