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Nokia Lumia 800 charging problem

New Member
ClareH14
Posts: 2

Nokia Lumia 800 charging problem

My Nokia Lumia 800 battery completely drained yesterday, and I was unable to charge it until I tried connecting it to my lapttop and it started to charge. The problem I have now is that it will only charge through my laptop and won't charge through the mains adaptor, and I have tried different adaptors and cables too.

 

I have also tried a soft reset, and nothing. I don't know if a hard reset would help but wanted to ask on here before trying.

 

Look forward to your replies

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Mobile Sensei
carman58
Posts: 6,621

Re: Nokia Lumia 800 charging problem

Have you fully charged via Laptop ? If so let it run down 10% or so and connect to supplied charger and see if it will charge then, also if you have done a software update you could try reverting back to old software then re-installing latest again.

Final solution is a Nokia Care Point !

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

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