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Nokia Lumia 920 - Cannot sync Nokia Account - Mail...

Counsellor
VeeGeeTea
Posts: 17
Accepted Solution

Nokia Lumia 920 - Cannot sync Nokia Account - Mail / Contacts

Email:

 

After putting in the information for Ovi/Nokia account, the phone is stuck on Synchronising stage for 5 minutes then request that you login again.

 

This is an endless cycle.

 

Contacts:

 

After putting in the information for Ovi/Nokia account, the phone does not sync contact and return to previous screen. It appeared that it did not even attempt to log in to the service.

 

I suspect there could be a flag that's turned on for my account from the old days that maybe causing it not to sync properly.

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Mobile Overlord
cjlim
Posts: 17,012

Re: Nokia Lumia 920 - Cannot sync Nokia Account - Mail / Contacts

Are you using the same account to login here? 

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Counsellor
VeeGeeTea
Posts: 17

Re: Nokia Lumia 920 - Cannot sync Nokia Account - Mail / Contacts

That I am. The same acount.

 

For Email:

 

it's trying to connect to imap.nokiamail.com:993:1

 


i don't recall seeing port format like that before.

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Mobile Sensei
paulheu
Posts: 5,385

Re: Nokia Lumia 920 - Cannot sync Nokia Account - Mail / Contacts

Contact Nokia Care and ask them to reset the Nokia Messaging account which may be linked to the mail account.

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Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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Ex-Moderator (Retired)
jekiboi20
Posts: 1,733

Re: Nokia Lumia 920 - Cannot sync Nokia Account - Mail / Contacts

Hi VeeGeeTea,

 

 

Try to setup your Nokia Mail via Advance Setup by following these steps:

 

1. Go to Settings.

2. Select email+accounts.

3. Select Add an account.

4. Choose Advance setup.

5. Enter your Email address and Password then tap Next.

6. Enter Email settings.

 

Incoming Mail Server: imap.nokiamail.com:993:1

Outgoing Mail Server: smtp.nokiamail.com:465:1

Username: *Your email*

 

7. Tap the check icon.

 

I have just setup mine on my Lumia 920 and it worked so it should work for you as well.

 

 

 


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