[mariusmuntensky]

Hi,

Can anyone from Nokia tell me why on earth they are still going on the same road with the stupid simlocks?

I have a brand new phone 920 from USA, locked on AT&T and cannot use it. I do not live in the USA. I have switched from ios to wp8, and chosen Nokia, but it seems it was a huge mistake. I am now left with a "dead" phone.

In the position Nokia is, to gather new customers, with this stupid policy all they are doing is driving them away.

At least open you damn database with codes so unlock providers can help us out.

Otherwise, people, stay away from Nokia, with these kind of stupid situations you will be left like me and many many others, with a useless device until some smart **bleep** from AT&T decide to do something or some other from Nokia decide to OPEN up that database with codes. 

You earn nothing by keeping users locked up.

[paulheu]

Are you even serious?

Why would you buy a phone which is restricted to the frequency bands used by ATA&T, a phone designed FOR AT&T to be used on THEIR NETWORK. Did you pay full price or just got a contract phone and took it out of the US? You do know you can and should buy a global variant which does not have these restrictions right?! Sure those cost more, but the whole reason for the SIM lock is so AT&T can offer the phone at a lower price and have you use their network (and pay for it) for a set amount of time. Maybe  you just forgot to think and figured you'd get away cheap by getting the phone from the US.. And you think this is Nokia specific?

I have three words for you:

Do Your Homework

and don't blame Nokia for not using your brain.

[jimmyireland]

I will second that.

[adrianhughes]

A brutal reply Paul but nonetheless every word you have said mate is true.

[mariusmuntensky]

First of all the 920 model is not yet released in Romania. Second, if you can afford a price for a factory unlocked phone it's your luck and your problem. What's the problem of getting this phone from USA if it's cheaper??? Or if the phone is Nokia I should be forced to pay a full price for a already unlocked phone nevertheless??? I bought it from USA because it was 370 EUROS shipping and custom clearance included comparing to over 500 EUROS the price from an European site, THAT'S WHY!! I was not complaining about the fact that is locked and I did not know about it. I knew it was locked, the problem is that ALWAYS, but ALWAYS the unlock solutions with code for Nokia phones come after months of release, comparing to other concurrent brands because of the stupid policy that Nokia agrees with carriers. HTC phones can be unlocked days from release for example, and even after reflashing firmware the phone remains unlocked, with Nokia nooo, I have to wait months for the exclusivity bullsshhh to be able to get an unlock code. Does this seem fair to you??? I do not want to unlock my phone for free!!! I have always paid for unlock codes. I simply do not understand why the rush Nokia has to make their device hard to unlock, like they gain something from this. They are not, and if you do not believe me try and search forums and see other people with the same problems regarding Nokia Lumia's unlock codes... I am one customer that is going to chose another brand if the unlock codes are still unavailable next week. This was one mistake I will never make, buy a Nokia phone.

[paulheu]

The US phone is cheaper because AT&T pays part of he cost and offers the phone at a reduced price. In return they expect you to use their services for a set amount of time which will allow them to recoup the 'loan' they gave you by offereing the phone at a lower price. This is how the US market works in general. If you bought a HTC phone from AT&T the exact same woudl apply.

Also the prices you are quoting in the US will not included sales taxes while the EU prices in general included 19-23% VAT. And againthis applies across the board, not just for Nokia phones.

Nokia sells the phones to AT&T and provides AT&T with the unlock codes at the same time. As they bought the phones it is ENTIRELY up to AT&T how they implement their unlocking policy and not Nokia since they have nothing to do with it once they sell the phones. So I suggest you talk to AT&T although I can tell you now you're not going to get anywhere on this. Also by buying an AT&T device you will not be able to use 4G/LTE in Europe once available since AT&T uses specific bands not used overhere.

Any other arguments you want shot down, just let me know.

[mariusmuntensky]

I have bought the phone off contract, from another seller, not AT&T. Regarding the unlock policy I have already talked with AT&T and explained the whole situation and guess the response: They do not have the codes, because Nokia did not gave them. How about this? Who is lying and who is telling the truth? AT&T or Nokia? Anyway I've had it, I also have a HTC HD7S phone bought from USA, the first week AT&T released it and guess what the unlock codes were available second day so don't tell me this is only AT&T's fault cause I won't buy it. Now I do not have anything else to do than wait. The funny thing is that if after I get the unlock code, my 920 will freeze and reboot or not. Just hope at least it will work fine.

[jimmyireland]

Thats correct they dont have the codes.
Typically phones bought from a store have to fulfill either a contract or minimum spend before nokia release the code.

[AwsanLumia]

I live in the usa and i bought the of-contract Lumia 920 for the full price because i knew i will need to unlock it if i travel to my home country for the holidays, Was it hard for AT&T and Nokia to mention that the phone wont be unlocked until some time has passed? right now i need to buy a new phone because my uncle has died and i need to stay out of the usa for the next 2 months and my lumia is now dead it is unacceptable and no one can deny it, My first phone was a Nokia and my last phone will be a Nokia but please Nokia dont turn to the second Apple.

[absorbingman13]

let me know if you have unlocked your phone because im having the same problem too.

[mariusmuntensky]

Hi,

I can give you link to one of my suppliers, they have updated their services and now Lumia 920 is back for AT&T.

PM me.

[javahar]

Can you share the unlock service Link

[jimmyireland]

---

mariusmuntensky wrote:

Hi,

I can give you link to one of my suppliers, they have updated their services and now Lumia 920 is back for AT&T.

PM me.

---

Unlocking your phone without official approval voids warranty dont offer such services via any means or form here.

[mariusmuntensky]

I do not offer unlock services myself.

[boylabo]

Hi,

Same problem here..my brother bought me an off contract lumia 920 from at&t as a gift for my birthday..idoes anyone know how to unlock the phone?i'm in Manila, Philippines..

[jimmyireland]

Contact your provider.

[Highgun]

Buddy, i would like to have the contact detaisl for the person/website where you got your 920 unlocked.

[Erika808]

I go to Europe for a couple of weeks each year and I need to be able to exchange the SIM card. I still pay my US phone service while I'm there so AT&T isn't losing any money. I have a contract with early termination fees. If I would stop paying my bills they could charge me early termination fees and they have the same recourse that any other businesses has: they can sue me. There is no need to lock the phone.

[TheFanza]

Because people travel and want to use their phone abroad without spending hundreds of dollars.
Besides, HTC came out with a good device unlocked and owned the market, not because it is a better phone.
Nokia have been failing in this policy, it is the last company that does it and you can see the results. Nokia, trust your fine work and take your chances.

[93tid]

Nokia supply SIM-free handsets to the networks, which then decide whether and how to lock them. Both the unlock codes and the unlock procedures are owned by the networks, not by Nokia, so any attempt by a network to refer the issue to Nokia is an outright lie. Nokia cannot do anything about unlocking a handset, it is 100% up to the network which has locked it.