I got my phone on friday last week and since the it restarted every morning at random time. It turns off and back on, I didn't loose any files, but the sim card is blocked and people can't call me then. What can be the problem? I have the newest software, use the original charger, battery etc.
Phone turns off without any massage, vibration or else, when it turns on I get the default starting screen and the phone asks me for pin and works normaly afterwards.
Hope that somebody can help me.
Best regards, and thanks in the advance.
Solved! Go to Solution.
Check the sim to make sure it is properly seated in the tray and the tray is firmly inserted into the slot. Next thing to try would be another sim. See how you get on. Does the phone feel hot to touch after it restarts?
I tried removing the sim and putting one layer of paper underneath, just to make sure it don't move. Now that you mention it I remember I've had problem with sim 5 or 6 years back with other phone. I will tell if it helps after two or three days.
After getting new sim card and performing the reset phone work perfectly, thanks.
Though the Soft Reset wouldn't harm.. you should have checked only with the New SIM first to ascertain whether that WAS the problem..
... or you had to do the Soft Reset as new SIM didn't solve the issue on its own ?