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Nokia Lumia 920 won't turn off when charging

New Member
Altitan
Posts: 2

Nokia Lumia 920 won't turn off when charging

My phone won't turn off if you have it on charge. It will shutdown normally and then boot back to a powered on state. If not on charge then it will power down and stay off.

 

How do you turn off the phone whilst keeping the charger plugged in?

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Ex-Moderator (Retired)
Kosh
Posts: 3,113

Re: Nokia Lumia 920 won't turn off when charging

 

Hi, and welcome to Nokia Support Discussions.

 

No phone will charge when turned off. Some,like Symbian phones, will switch to a sleep mode when charging from an off state and others like Windows phone devices will switch on and then go to their 'sleep' or lockscreen mode while charging.

Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

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Mobile Overlord
cjlim
Posts: 16,982

Re: Nokia Lumia 920 won't turn off when charging

The short answer is you cant. The phone will power on when charging. You could however set the phone to flight mode if your intention is to charge the phone faster. 

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New Member
Altitan
Posts: 2

Re: Nokia Lumia 920 won't turn off when charging

Nope. That's not the problem.

 

My previous iPhones' allowed you to power down/ turn off (and stay turned off) the phone whilst the device is plugged into a charger.

 

The Nokia will turn-off and and then restart. Basically you cannot turn off the phone if you're charging it. Very annoying as I keep getting notifications sounds throughout the night.

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Mobile Overlord
cjlim
Posts: 16,982

Re: Nokia Lumia 920 won't turn off when charging

Thats another reason for switching to flight mode. Your phone will be "disconnected" in flight mode.

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Mobile Overlord
adrianhughes
Posts: 10,207

Re: Nokia Lumia 920 won't turn off when charging

My missus has an iPhone 4 and her son an iPhone 4S, and they have both turned on when connecting them to charge, if they are turned off.

As others have said here, Flight Mode is your best bet here.
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Registered Member
bigbluefish
Posts: 1

Re: Nokia Lumia 920 won't turn off when charging

My 920 won't stay turned off even when its off the charger. I ask it to power down, but it just turns right back on.

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Mobile Overlord
farby
Posts: 19,491

Re: Nokia Lumia 920 won't turn off when charging


bigbluefish wrote:

My 920 won't stay turned off even when its off the charger. I ask it to power down, but it just turns right back on.


Sorry if you are already doing it correctly.. but after pressing the Power key (to switch it off) are you sliding the screen 'Downwards' properly ?

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Advisor
maikyvenger
Posts: 7

Re: Nokia Lumia 920 won't turn off when charging

If you see this Nokia ad, in the final of it, when phone is charging it won't tourn on, so I have the same problem, my phone turn it on while charging http://www.youtube.com/watch?v=8NEAfjNhf74

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Mobile Guru
93tid
Posts: 3,419

Re: Nokia Lumia 920 won't turn off when charging


maikyvenger wrote:

If you see this Nokia ad, in the final of it, when phone is charging it won't tourn on, so I have the same problem, my phone turn it on while charging http://www.youtube.com/watch?v=8NEAfjNhf74


Enough with the ad already, all WP phones turn on when charging.

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Mobile Overlord
jimmyireland
Posts: 17,209

Re: Nokia Lumia 920 won't turn off when charging

Everybody just ignore that ad its not going to help or solve anything.
The phone turns on when charging full stop.
Use flight mode

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Registered Member
vicky7290
Posts: 1

Re: Nokia Lumia 920 won't turn off when charging

having the same problem... even the heating of top part on continous usage of 10-15 minutes is very disturbing. battery drains like anything.
my previous htc wildfire worked better than this.
had great hopes with the phone while investing my savings in it. but so disappointed! 

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Counsellor
Chrisvn
Posts: 65

Re: Nokia Lumia 920 won't turn off when charging


vicky7290 wrote:

having the same problem... even the heating of top part on continous usage of 10-15 minutes is very disturbing. battery drains like anything.
my previous htc wildfire worked better than this.
had great hopes with the phone while investing my savings in it. but so disappointed! 


Heating problem is one that has been covered a lot on these forums, but we still can't pin point what is at fault.

For battery drain, I managed to survive a whole day with following settings (location off, Wi-Fi off, 2G/3G/LTE off, Bluetooth off, TapTosend off, Battersaver always on), these will last for the day but yeah the phone get's pretty useless, I suggested using ConnectivityShortcuts so you can easily switch them on and off when needed.
Also don't forget when you press and hold back you see al the apps that are currently running, keep pressing back until you hit the standard UI to close all of these and last but not least disable all the background apps you can disable in settings – applications pivot (slide screen to left) – Background tasks.
This can extend your battery life enourmesly.

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Registered Member
ish5
Posts: 1

Re: Nokia Lumia 920 won't turn off when charging

Using the 928.  Same "functionality".  Oh well, flight mode.

 

As for the iPhones, the only reason they would turn on is if you plug them in AFTER turning them off. Otherwise, they will stay off. 

 

Anybody say WHY the lumia - or Windows phone - can't charge whlie off?

 

Ish.

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New Member
Jeremy441
Posts: 2

Re: Nokia Lumia 920 won't turn off when charging

Im also having the same problem... my phone doesn't turn off. with or without charger! 

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Registered Member
rjgacek
Posts: 1

Re: Nokia Lumia 920 won't turn off when charging

This statement is not true.  I have a Samsung Galaxy Mega 5.8 and if I plug in the wall charger when my phone is off, it will remain off.  If I plug in the wall charger while the phone is still on, and I turn the phone off while plugged into the charger it will stay off.  My wife has the Nokia Lumia 820 and it does the same.  If plugged into the wall charger the phone does not shut off, if you turn it off, it turns itself back on.

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