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Nokia Lumia and gMail account problems

Contributor
_Ari
Posts: 6

Nokia Lumia and gMail account problems

[ Edited ]

Hi all :smileyhappy:

 

I have a Lumia 800 and I come from an iPhone.

 

I've noticed, after a week of use, that the gMail sync is not "a real push".

I've done a lot of test, and the results are not good.

With the iPhone the mail is noticed immediately, with the Lumia 800 could pass a lot of time.. sometimes 15 minutes!!!

I've also tried to set the account as an Exchange type, the results are the same!!

 

The sync settings are correct: "as item arrives".

 

Any suggestion?

 

For Nokia and Microsoft: please try hard to solve this issue!!

 

I'm really disappointed, besyde the battery problem now the gMail sync problem! :smileysad:

LA
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Ex-Moderator (Retired)
haZey
Posts: 2,029

Re: Nokia Lumia and gMail account problems

Hi _Ari,

 

Sorry you are not experiencing a delay in push notifications on your device. 

 

Have you tried deleting the Gmail account and syncing it back again onto your Lumia? As items should arrive as normal. 

 

Regards,

 

haZey

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New Member
Kastelic
Posts: 3

Re: Nokia Lumia and gMail account problems

[ Edited ]

My Lumia has the same problem. Sometimes emails show up instantly sometimes the delay is around 15 mins.

I tried Your proposition for a solution and it did not help. Its annoying, specially I came from BlackBerry. 
Any other suggestions haZey (or anyone)?
Edit: Tested also "push" of Exchange server/Outlook mail. There's significant delay, around 10 mins, whilst Google mail "push" is around 20 mins late.
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Contributor
_Ari
Posts: 6

Re: Nokia Lumia and gMail account problems

Dear haZey, as Kastelic I've done all the tests:

1. cancelled the gMail account and then sync the new created account;

2. tried with the Exchange account specified manually the "m.google.com" server;

The problem is not fixed anyway.

 

I'm coming from iPhone, very fast in the sync account, and from BlacKBerry.. the best for this type of service.

 

This problem is for me absolutely unacceptable: I work out of the office everyday and I need an efficient sync-tool.

Sometimes the delay is about 15 minutes and for me is like not having the sync service, I miss business!

 

I hope in the next update, Nokia/Microsoft, will fix this problem otherwise I'll sell the Lumia 800.

 

What a comedown Nokia.. :smileysad:

LA
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Advisor
lomax_hjs
Posts: 11

Re: Nokia Lumia and gMail account problems

Do you use a wifi or a data connection?
and when you use wifi, is data off?

in standbye the L800 diconnect from wifi i think and with no data connection it could take longer.

if on the charger, it doesnt disconnect from wifi i inderstand.
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Contributor
_Ari
Posts: 6

Re: Nokia Lumia and gMail account problems

Hi lomax_hjs,

the problem is also there when I use wifi connection and data connection.

I usually sett the phone at home with wifi and data connection on.

When I'm out the settings are: wifi off and data on.

 

I can't accept solutions like this: the phone has to sync immediately in every setting situations.

BlackBerry and iPhone didn't need some "trick" to be syncked!

 

Other people with push notifications problem? I know there are...

 

Thanks!!

 

LA
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Contributor
_Ari
Posts: 6

Re: Nokia Lumia and gMail account problems

Same problem for me! Now I'm coming back with BB9700. So, I have a stone made by Nokia, a 500€ beautiful useless stone!!
LA
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Contributor
RobbyL89
Posts: 7

Re: Nokia Lumia and gMail account problems

I'm having the exact same problem!!

Its driving me crazy, I'm coming from a blackberry bold 9700 and this device is useless compared to that. My "push" emails are arriving anywhere beteen 5 and 15mins late. I rely on push email and this device has let me down.

 

going to switch this for a blackberry bold 9900.

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Sage
N8one
Posts: 91

Re: Nokia Lumia and gMail account problems


going to switch this for a blackberry bold 9900.


read reviews on BB bold 9900 before commiting. Its riddled with problems. Even with BB push service its normal to have a delay on recieving emails. 

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Contributor
_Ari
Posts: 6

Re: Nokia Lumia and gMail account problems

I'm NOW switching for a Blackberry 9780. The phone is good, but with this kind of problem I can't go on. 500€ that are = a black stone on the table!
LA
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Sage
DeathFromAbove
Posts: 135

Re: Nokia Lumia and gMail account problems

Not sure what people are taking about. 

GMAIL works amazing on the Lumia. Very Very impressive. Emails arrive faster than my Windows 7 PC, 

Yahoo also works great.

WP is dead
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Mobile Sensei
carman58
Posts: 6,620

Re: Nokia Lumia and gMail account problems

Jon Q at technoBuffalo described a workarround for Gmail in a video which hesays works great using an outlook account, wotrth a try ?

http://www.technobuffalo.com/software/applications/whats-the-apps-windows-phone-apps/

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

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Mobile Guru
matthew_maude
Posts: 1,952

Re: Nokia Lumia and gMail account problems

hmmm... i'm pretty sure that push issues are caused by the server and not the device :-S

do you guy's all have it set to download as it arrives?

the delays are 15 and 30 minutes

©2012 DJ Matt

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