[grewal630]

Hello friends , I bought new a nokia lumia 710 and already have 6 years old postpaid airtel connection. According to Nokia's web site page it has airtel offer.The same is on airtel's site
"http://www.airtel.in...0+3g+data+offer
It says "Free 2GB 3G data per month for 4 months. Available to Prepaid as well as Postpaid customers".So I got 2GB data offer for 4 months.. for free...But there is a hidden cheap game plan by Airtel. I got a SMS after 3 days that says " YOUR AIRTEL MOBILE USAGE OF RS 4979 EXCEEDS YOUR CREDIT LIMIT OF Rs 2000. KINDLY MAKE A PAYMENT FOR Rs 4400 IN THE NEXT 6 HOURS TO ENJOY CONTINUED SERVICES." I called the customer care which says thats this is your unbilled amount without any offer and it would be adjusted when bill is generated.But now my there is no outgoing as well data connectivity avaliable on my connection and the customercare says that you have to make payment of Rs 4400 which would be adjusted when the bill generates. My monthly bill is around Rs 200 and it takes around two years to get adjusted.What thats mean ....I have to pay for free service and pay in advance . Is it a fair practice by Airtel.

[psychomania]

Take it up with airtel, nothing can be done on this forum to help you.

[googlecom]

Hi All,

I also faced the same problem and when I had called to customer care they simply told they reduced the internet usage amount from my bill and in 4 months it happened 2 times. One more example:

There was a link on the web to download the game and I wanted to download and clicked on the link to download the game. But you know what happened 99.00 Rs charged but the game never downloaded to my mobile

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Moderator's note: We have edited your post as we encourage users to voice out concerns in a tone that is respectful to Nokia and other users to maintain a friendly environment. Thank you for understanding.

[tiny_chef]

Sorry to hear that. If you have purchased a game but never received it, best to contact Nokia Care to further investigate on your concern and check if refund can be done. 

[donofworld]

Seems like 2gb data was given to you as 2000rs credit i.e 2000 mb= 2000 rs and you had consumed more than 2gb 3g data that your overall usage was 4.9gb....better to contact Airtel customer care I guess.

[sanjay_920]

i have also brought a new nokia lumia 920 ans have inserted an old airtel pepaid connection. its been 3 days and many calls to airtel but the data pack never activated. Why propose a scheme that you cannot provide.

[jimmyireland]

Contact airtel. It's their problem not Nokia or the phone.