[SamuraiMo]

These past days I noticed, when I charge up my phone it won't charge up...

It vibres and it shows it's charging but the battery logo will stay the same or decrease instead of charge...

If I let it "charge up" for a hour or longer etc.

So sometimes I have to reconnect it and it will work but I'm never sure if it wil work or not.

And it's getting fustrating I had the phone for like 6 months now and I love it.

But now in the last 2 weeks this charging problem is really anoyying.

I'm a heavy user so at the end of the day when I go to sleep I charge it up but ya when I wake up and the battery is only 20% or less it doesn't make me really happy.

So any idea how to fix this or should I contact nokia? if so how do I contact them?

[carman58]

Hi, you can contact Nokia here http://www.nokia.com/gb-en/support/contact/ or visit your nearest care pint. Also do you use the charger provided with the Lumia or an old usb charger ? and have you checked for any software updates on Zune . You could also try connecting to your computer for a few minutes and seeif that charges ant better and also charging before the phone drops bellow 20%.

Good Luck

[kamenlitchev]

Is it the crahger? My one-week old Lumia 800 charger stopped working so I had to replace it. Try charging from computer or another charger to see if the issue is with the phone or the charger. But whatever the outcome it will be a service issue.

[Mina13]

my nokia lumia won't charge either. the cap which went over where you plug it in came off after it was leaning against the charger when charging it and became bent to a bent it back and it eventually came off. that was about 2 months after i got the phone. then 6 months after i got the phone i woke up one moring and looked at my phone which had been charging all night... it had 9% battery remaining i tried everything and didnt realise what the problem was. i tried a new cable, a different charging point, everything but it wasnt charging. i then thought it must be something wrong with the charging point inside the phone so i put the charger in and pulled the charging bit in the phone forward and it began to charge! i then kept it in place there with hairbands but now a month later it wont charge no matter what i do and my phone is now dead because of it. the phone looks in good condition apart from the missing cap over the charging point.

[Timbo66]

Mine is doing this I went back to o2 and was told I need to back up everything as the phone would be wiped.. but I cant do that as it wont stay connected to the computer long enough to do so 

 I went for a nokia because have always found them to be reliable... wish i hadnt now