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Re: Nokia lumia 820 Phone Storage Problem

Contributor
asterkam
Posts: 6

Nokia lumia 820 Phone Storage Problem

I facing a problem with my lumia 820. It shows me a message that I don't have enigh space and I should erase some files. I searched in my memory space and there is an "other" space that is 3,58GB!!! I have a memory card in my phone and I had selected my files to be storaged in my card (music, videos etc.) 

 

Due to this problem I can't make updates! This is unexpetable! I serched in internet for this issue and I read that Microsoft is working on this issue. 

 

I hope you answer in this post!

 

Thanks

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Mobile Guru
rayhipkiss
Posts: 3,937

Re: Nokia lumia 820 Phone Storage Problem

If you are on .1308 firmware you should have the storage check in settings. You can use this to remove temporary files from the phone. 

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Mobile Guru
rayhipkiss
Posts: 3,937

Re: Nokia lumia 820 Phone Storage Problem

Also, you can install the Lumia storage check app from Nokia Beta labs which has a nice feature that allows the storage of map data onto an SD card to free up a bit more phone memory.

 

You can just log in to Beta labs using the same log in details you used for this site.

 

http://betalabs.nokia.com/trials/Storage-Check/download_and_installation

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New Member
tammyin
Posts: 2

Re: Nokia lumia 820 Phone Storage Problem

i am also facing the exact same problem as asterkam 😞
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Contributor
asterkam
Posts: 6

Re: Nokia lumia 820 Phone Storage Problem

Thanks for you messages!!

 

I had already used some apps to erase the temporary files but these files were only 34MB. The map on my phone also is 150MB. These files are too little comparing the 3,58 GB that "the other" storage space in phone memory.

 

To make a software update in my phone needs a 374MB free space, and now due to this problem I have a 32MB free space. I have to erase my apps to solve this.... Which is not a "nice" thing to do.... I am very disappointing!!

 

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Contributor
asterkam
Posts: 6

Re: Nokia lumia 820 Phone Storage Problem

If you find a solution, please inform me.... Thanks!!
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Mobile Guru
rayhipkiss
Posts: 3,937

Re: Nokia lumia 820 Phone Storage Problem

  


asterkam wrote:
If you find a solution, please inform me.... Thanks!!

Have you tried the Shrink Storage app to see if you can free up some space on your phone?

 

http://www.windowsphone.com/en-gb/store/app/shrink-storage/44672108-f3f8-47df-bd19-3fe94e6c744a

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Contributor
asterkam
Posts: 6

Re: Nokia lumia 820 Phone Storage Problem

Yes, I have... That's how I erased the 34mb of temporary files...

Thanks again for your time.
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Mobile Visionary
yasfer21
Posts: 1,170

Re: Nokia lumia 820 Phone Storage Problem

Have you already tried the Lumia storage check app? That was the first recommendation above.
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Contributor
asterkam
Posts: 6

Re: Nokia lumia 820 Phone Storage Problem

I used it now!! And it worked, but yet I am not complete satisfied. Because the "other" from 3,58GB now is 1,90GB. Well is an improvement, but still 1,90GB is toooo much!

Thanks again!!
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Mobile Visionary
yasfer21
Posts: 1,170

Re: Nokia lumia 820 Phone Storage Problem

Some of those occupying the space in "other" is used by the phone and by other applications. It is not something that you can clear completely.
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Contributor
just4kicks
Posts: 5

Re: Nokia lumia 820 Phone Storage Problem

I also a storage problem, and i used the lumia storage app and it shows 7.3 gig Total, 7.2gig used, of which it is broken down to :


Apps: 1,9gb;
Media n files: 3.5 Gb;
System: 1,8Gb
Free Space 136mb

 

I store all my photos n music n videos on my sd card and I deleted all the in-app downloads from tube pro n uc browser yet it still tells me my media n files folder is so high. I've deleted more apps and I have half the apps I had a month ago yet the free space just doesn't improve!!

 

Please HELP!!! :smileysad:

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Contributor
asterkam
Posts: 6

Re: Nokia lumia 820 Phone Storage Problem

Have you already tried the Lumia storage check app?

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Contributor
just4kicks
Posts: 5

Re: Nokia lumia 820 Phone Storage Problem

Yes i have. Max I've managed to free up is 900mb but media and files is still showing 3.1Gb and I've moved my Skydrive photos to a different folder and I've deleted quite a few photos stored in my Saved Photos folder. I also found lots of duplicate photos in this folder. Seems the phone keeps duplicating these photos for no reason
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Registered Member
ialvess
Posts: 1

Re: Nokia lumia 820 Phone Storage Problem

The link for storage check os http 403 forbidden... 😞
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Mobile Guru
rayhipkiss
Posts: 3,937

Re: Nokia lumia 820 Phone Storage Problem

  


ialvess wrote:
The link for storage check os http 403 forbidden... 😞

You need to log in to the Beta labs site with the same log in details you used to log in to this support site. You should then be able to access that page.

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Registered Member
arcram
Posts: 1

Re: Nokia lumia 820 Phone Storage Problem

This phone storage check app was really useful. Using that i was able to figure out that my call recording app and the recordings alone occupied 2GB. Got rid of it !!! 

Now back to updating :smileyhappy:

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