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Problem dialling certain digits with Lumia 800

Counsellor
GeoffN
Posts: 34

Problem dialling certain digits with Lumia 800

In order to find out how much pre-paid phone credit I have with my carrier, I can dial #123#, which works with my SIM in my iPhone (unlocked) and I get a response giving my available credit. However, when I try to dial this combination of digits with the same SIM in the Lumia 800 (unlocked), I always get the message 'failed'. Can anyone suggest how I might dial #123# on the Lumia? Thanks

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Ex-Moderator (Retired)
Kosh
Posts: 3,113

Re: Problem dialling certain digits with Lumia 800

Hi GeoffN,

 

Usually service codes are in the format *[number]#

 

For instance by dialling *100# on my Lumia 800 I will get my calling credit with my carrier.

 

Hope this helps,

Kosh

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Counsellor
GeoffN
Posts: 34

Re: Problem dialling certain digits with Lumia 800

Thanks, but that doesn't work either; just returns 'wrong format'.

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Registered Member
verjic
Posts: 1

Re: Problem dialling certain digits with Lumia 800

Hi Kosh, I have this problem too with my nokia.
If I dial *115# at my carrer I recieve my credit info but after I dial this service code I recieve the info in 2-3 min ! I use my sim with iphone and there I have response in 3 sec.,
Other service code is *100#, if i dial it i can choose different servie from my career. It also took 2-3 min to appear the menu, but after the menu appear, i can't choose from menu any option. there is just ok button and thts all. how to proceed?
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Professor
KennyKB
Posts: 362

Re: Problem dialling certain digits with Lumia 800

It's not the phone's problem. WP7.5 doesn't support USSD codes.

 

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