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Re: Problem with updating win 7.8 on lumia 800(Ind...

Advisor
Himu86
Posts: 15

Problem with updating win 7.8 on lumia 800(India)

in the process of updating my phone:

1) The first update was successful

2) Did not recieve 2nd &3rd  update.

3) But the Windows Phone app(Mac) is showing that the phone update is completed.

4) On checking the phone info,  the OS and serial number , etc , it is the same  what it was after the first update.(ie OS: 7.10.8779.8, Firewire: 1750.0805.8773.12220

 

Please help me out. 

 

Things I already tried 

1. Correct date& time

2. Removed Sim 

3. Restore my phone to previous ver. and updated again.

4. Tried with different PC and Zune 

 

Please use plain text.
Registered Member
Marcelo_Cortes
Posts: 2

Re: Problem with updating win 7.8 on lumia 800(India)

Same here.

 

I plug the phone. In the Windows Phone App for Mac, I hit the "update" button. Then, the phone restarts (and stay with the image "do not unplug the phone") and the App in the Mac keep saying "plug your phone".

 

Meanwhile, a status bar at the top of the phone`s image "do not unplug" finishes and disapear. And that is it. The phone remains with tate image and the app keep saying: plug you phone.

 

I tryed everything, as the user above and more.

 

Please use plain text.
Registered Member
Marcelo_Cortes
Posts: 2

Re: Problem with updating win 7.8 on lumia 800(India)

Lumia 800 (Brazil)
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Advisor
Himu86
Posts: 15

Re: Problem with updating win 7.8 on lumia 800(India)

same thing happened to me also ... but after waiting for 10min to 15min. on dat screen... it started and den done.......
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