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Re: Serious issues with Skype.

Sage
sealionact
Posts: 92

Serious issues with Skype.

There were a few reasons I went for a 920. Navigation, social network integration and Skype were the main ones. Seeing as MS bought Skype, I felt it would be a premium feature which would be promoted as a selling point. Initially, I was extremely disappointed to see Skype wasn't fully integrated into the OS - I just assumed that would be a unique feature to WP8 devices. I comforted myself with the fact that Skype would run in the background, and I would receive calls and messages whether the app was running or not.
It started off fine - but the experience, call quality and reliability were awful. (Call quality and image was fine using a Macbook on the same network). I would get cut off after 1 second on about 7 out of 10 times. The FFC produces extremely blocky images, and there is no way of flipping to use the rear camera.
As I said, at least it worked in the background, and calls came through at the same time as on my Macbook.

Now, for whatever reason, I no longer receive calls when Skype is in the background. I now have to operate Skype as I did on my old WP7 800 - open the app to receive a call. I realize this is a Skype app, but I want to know how other people rate the experience? Is it just me - and anyone got any idea why it's not receiving calls when in the background? Same with Skype messages.

I've uninstalled and reinstalled - no change. How many apps can run in the background before WP starts closing them down to save memory? Could that be a reason?

I have to say, MS/Skype have seriously disappointed me with this app - surely this should have been given priority resources to make the WP version stand out above Android and iOS versions? As it is, my 3 year old Desire performs way better than the flagship Nokia device when running a Microsoft (owned) app!

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Mobile Emperor
psychomania
Posts: 26,931

Re: Serious issues with Skype.

The current skype app isn't a finished product which is why its referred to as a preview. Changes were made late in WP8's development that caused Skype not to be ready or integrated. Microsoft and Skype are currently working on improving it and this will be from updates to the app and to the phone.

Unfortunately all this was way beyond Nokia's control and all they and you can do is wait for the fixes which should arrive early next year.
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Sage
sealionact
Posts: 92

Re: Serious issues with Skype.

Appreciate the feedback, and I realise that it is a MS issue - not a fault specifically with the 920, but I'm still curious as to why Skype worked in the background until seemingly I installed other apps that need to run in the background - I thought Skype was given priority so that it could continually receive calls even when the app was not opened.

I currently have 19 apps that are under the "advanced" list in "background tasks". Would that affect Skypes ability to stay active?

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Mobile Emperor
psychomania
Posts: 26,931

Re: Serious issues with Skype.

I've heard of it having issues with other apps that have access to the people hub. Oddly enough I know a couple of people that have had random issues with it after its worked fine for weeks.
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Sage
sealionact
Posts: 92

Re: Serious issues with Skype.

Heh - now you know one more.
Hopefully an update is forthcoming - still would have loved to have seen it integrated into the OS ala N9. Thanks anyway.

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Mobile Emperor
psychomania
Posts: 26,931

Re: Serious issues with Skype.

I do think it will be integrated, eventually. First major update from Microsoft is rumoured to be in Q1 so hopefully then.
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Counsellor
michail71
Posts: 97

Re: Serious issues with Skype.

These phones and the OS are cutting edge new.  It's amazing they are as polished as they are right now.

 

I hope the skype app is well made.  It could compete with the iPhone's messanger and face time if done correctly.

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Sage
sealionact
Posts: 92

Re: Serious issues with Skype.

Just want to add that uninstalling and re-installing Skype temporarily resolves the issue - but again after 2-3 days (with no new apps added) I am unable to receive calls or messages. Skype forums are aware of the issue, and are promising a fix in an update - no time period mentioned.

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