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Re: Unable to connect to Windows Phone 8 devices

Registered Member
JamesMundy
Posts: 2

Unable to connect to Windows Phone 8 devices

I am trying to deploy some code to two Windows Phone 8 devices from Windows 8. Unfortunatey, the 920 and 820 are both not causing me some amount of trouble. When I plug the devices in it recognises them as Windows Phones and I can explore the files on the devices but when I press deploy on my code it says no Windows Phone 8 device detected. When looking in device manager there is two versions of the Nokia device I am using and an exclamation mark, update the drivers says "drivers not found online" and uninstalling the drivers just removes them but then after a restart the two versions both with exclamation marks pops up again.

In the logs I have found this:

>>> [Device Uninstall (Device Manager) - USB\VID_0421&PID_0661&MI_02\7&31C54B4D&0&0002]
>>> Section start 2012/11/20 10:44:43.718
cmd: "C:\Windows\system32\mmc.exe" C:\Windows\system32\devmgmt.msc
dvi: {DIF_REMOVE} 10:44:43.723
dvi: No class installer for 'RM-825|Nokia Lumia 820'
dvi: No CoInstallers found
dvi: Default installer: Enter 10:44:43.741
dvi: {Remove DEVICE}
dvi: InstanceID = 'USB\VID_0421&PID_0661&MI_02\7&31C54B4D&0&0002'
dvi: Query-and-Remove succeeded
dvi: {Remove DEVICE exit (0x00000000)}
dvi: Default installer: Exit
dvi: {DIF_REMOVE - exit(0x00000000)} 10:44:43.794
<<< Section end 2012/11/20 10:44:43.800
<<< [Exit status: SUCCESS]


[Boot Session: 2012/11/20 10:45:14.488]

>>> [Device Install (DiShowUpdateDevice) - USB\VID_0421&PID_0661&MI_02\7&31C54B4D&0&0002]
>>> Section start 2012/11/20 10:48:59.372
cmd: "C:\Windows\system32\mmc.exe" C:\Windows\system32\devmgmt.msc
dvi: {DIF_UPDATEDRIVER_UI} 10:48:59.397
dvi: No class installer for 'RM-825|Nokia Lumia 820'
dvi: No CoInstallers found
dvi: Default installer: Enter 10:48:59.413
dvi: Default installer: Exit
dvi: {DIF_UPDATEDRIVER_UI - exit(0xe000020e)} 10:48:59.422
ndv: {Update Driver Software Wizard for USB\VID_0421&PID_0661&MI_02\7&31C54B4D&0&0002}
ndv: {Update Driver Software Wizard exit(000004c7)}
<<< Section end 2012/11/20 10:49:07.746
<<< [Exit status: FAILURE(0x000004c7)]

Something is going wrong but I can't for the life of me think what it is, please note the cables and devices work as expected on another window 8 pc.

 

The Windows Phone Windows 8 app functions correctly despite all this....

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Mobile Emperor
psychomania
Posts: 28,334

Re: Unable to connect to Windows Phone 8 devices

You'd be better off asking the people on the developers forum for assistance with this as this forum mainly deals with consumers, not developers.

http://www.developer.nokia.com/Community/Discussion/forum.php
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Registered Member
JamesMundy
Posts: 2

Re: Unable to connect to Windows Phone 8 devices

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Mobile Emperor
psychomania
Posts: 28,334

Re: Unable to connect to Windows Phone 8 devices

If you have a developer unlocked device that you are trying to deploy code onto then it is a developers forum issue.

If your phone isn't developer unlocked then that is probably the reason why it doesn't work.
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Contributor
joaocardoso
Posts: 8

Re: Unable to connect to Windows Phone 8 devices

It was me that suggested asking on this Forum because of this information:

 

"When looking in device manager there is two versions of the Nokia device I am using and an exclamation mark, update the drivers says "drivers not found online""

 

It seems to me that this is a driver related issue, and if thats the case, there isnt much we can do from a developer point of view. :smileyhappy: I though that by asking here, perhaps someone that had the same issue wityh drivers could help.

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Mobile Emperor
psychomania
Posts: 28,334

Re: Unable to connect to Windows Phone 8 devices

[ Edited ]

But is it a driver issue with a consumer device connecting to a PC or with a developer unlocked device trying to connect to the SDK? They can behave quite differently and if it is a developer device/SDK issue this forum isn't the correct place for it.

 

Obviously there is no harm in leaving the topic here to see if anyone knows.

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New Member
PeteSL
Posts: 3

Re: Unable to connect to Windows Phone 8 devices

Right click on the Nokia icons in your Device Manager one at a time and select Update Driver... Have it search online for the driver. It will update to a WinUSB device (yes there will be 2) and then you will be able to connect via the developer registration.
Pete
AT&T Nokia 920 W8
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