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Re: Unlocked (920.1) Lumia 920 not able to send MM...

Contributor
MDak280
Posts: 5
Accepted Solution

Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

Hello. I am unable to send MMS on my Nokia Lumia 920, can anyone help please?

 

I am on T-Mobile USA's network using an unlocked Lumia 920 (it's from Singapore, according to the settings). I can send/receive calls and messages, and I don't have a data plan so I don't care about that. But, I'm not able to send MMS. I read that the 920 was supposed to automatically read the APN settings from your SIM, but I guess it wasn't able to read my T-Mobile US SIM. Anyways, I went to Settings > Access Point  to try and fix it. An access point named "T-Mobile" was there, so I activated it. Then I powered off my phone and turned it back on. I tried to send a picture message but it didn't work. So I went back to Access Point and added my own APN settings, as follows:

 

Name: T-Mobile USA

Internet APN: epc.tmobile.com

Network type: IPv4 (Not sure what this is, other options are IPv6 and IPv4v6)

Authentication: None (other options are POP and CHAP)

MMS APN: epc.tmobile.com

Proxy: 216.155.165.050

Port: 8080

MMSC address: http://mms.msg.eng.t-mobile.com/mms/wapenc

Network type: IPv4

Authentication: None

The rest I left blank.

 

I saved the access point and activated it. Then I restarted my phone, and tried to send the picture message again, but it still didn't work. Am I entering one of the items incorrectly? If anyone can help, please do, thanks! I'm really enjoying this phone, it's amazing (battery could be better, but it's not bad).

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Mobile Overlord
jimmyireland
Posts: 17,171

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

You need MMS to send pics,check your providers website for the correct settings,you should also call them about data plan NO DATA NO PICS.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Contributor
MDak280
Posts: 5

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

I don't need a data plan to send pictures, I have an unlimited texting plan that includes MMS. I'll try going to T-Mobile's website to make sure I have the right settings. Does anyone else have a solution?

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Mobile Overlord
adrianhughes
Posts: 10,146

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

Even though MMS is in your plan, it may not be ACTIVATED yet. Had the same thing happen when I switched back over to Vodafone from 3 Mobile. Had to manually go onto their website to activate the darn MMS even though I had the settings on my SIM card for it and it was already set up on my phone. You may have to do the same, or ring up your network carrier.
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Mobile Overlord
jimmyireland
Posts: 17,171

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

MMS needs a data connection so contact your provider and ensure its activated as myself and adrian pointed out.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Professor
KennyKB
Posts: 371

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

[ Edited ]

jimmyireland wrote:
MMS needs a data connection so contact your provider and ensure its activated as myself and adrian pointed out.

MMS should NOT need a data connection. Even dumb phones can send and receive MMS but on WP you need to activate your data connection to send MMS although it does not use data. This can be considered a bug.

 

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Mobile Overlord
farby
Posts: 19,372

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

[ Edited ]

I think the OP only needs the correct MMS / WAP settings . He already has an MMS plan as per Message 3. So the best suggestion / solution seems to be the one mentioned in the same post. Visit the T-Mobile Website or its helpline to get the correct settings.

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

@MDak280

 

Presumably you tried sending a picture to yourself or a friend who's already received a picture message to get it working?

Happy to have helped forum with a Support Ratio = 42.5

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Mobile Guru
rayhipkiss
Posts: 3,938

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

  


KennyKB wrote:

jimmyireland wrote:
MMS needs a data connection so contact your provider and ensure its activated as myself and adrian pointed out.

MMS should NOT need a data connection. Even dumb phones can send and receive MMS but on WP you need to activate your data connection to send MMS although it does not use data. This can be considered a bug.

 


 The same principal applies for Android phones so it's not a bug. The MMS settings are tied to the WAP/internet settings so the mobile network (3G) needs to be active to be able to send and receive MMS.

 

Ray.

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Mobile Overlord
jimmyireland
Posts: 17,171

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

Just as a matter of curiosity try this.
Tap menu-settings mobile network what is data connection saying?

Please do keep up updated im very interested in this VERY INTERESTED!

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Contributor
MDak280
Posts: 5

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

Thank you all very much for your replies. I finally figured it out. Apparently, even though I don't have a data plan, I do have to turn the data connection on in order to send and receive MMS. So jimmyireland, you were technically correct. Thanks!

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Mobile Overlord
jimmyireland
Posts: 17,171

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...


MDak280 wrote:

Thank you all very much for your replies. I finally figured it out. Apparently, even though I don't have a data plan, I do have to turn the data connection on in order to send and receive MMS. So jimmyireland, you were technically correct. Thanks!


Your welcome ,glad your sorted.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Contributor
Pvrveyor
Posts: 7

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

Yesssss, turning on my data setting (even tho I don't have a data plan with my carrier) and now I able to send and receive picture messages.

Carrier is Rogers in Canada and when I called them they said I need a data plan to receive picture messages... What a bunch of bs.... Guess that's how they force less technologically savvy customers to get their outrageously overpriced data plans.

Nokia 4 Life :smileyvery-happy:

[posted with my Lumia 710]
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Mobile Visionary
singhnsk
Posts: 1,115

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

You need to understand that because it is mms, you need a data plan as the Files attached to the message need to be uploaded onto the server which can't work unless the phone is allowed to transmit data. This happens in all the phones. No phone will let you send an MMS unless you have the ability to transmit data.

That's all i know. Sorry if wrong :smileyhappy:
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Registered Member
ladyK0215
Posts: 1

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

I'm using a lumia920 from att, unlocked for straight talk and I cannot send/recieve mms.please help
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Mobile Overlord
jimmyireland
Posts: 17,171

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

Contact your provider or your providers website for the settings.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Registered Member
palupac
Posts: 1

Re: Unlocked (920.1) Lumia 920 not able to send MMS, but I have the correct APN settings...

hi, I  have the same problem with my phone, I  did what you did in settings, but I  didnt see where to write the network type as you mentioned, what you did was go to the settings,->cellular->add internet apn? because i cant find the steps that you did, thank you

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