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Voice Mail Notification in Lumia 800

New Member
ginger12
Posts: 3

Voice Mail Notification in Lumia 800

I got a voicemail notification icon in the Phone tile on my Lumia 800 phone. I have not subscribed to any voicemail with my operator and there is no voicemail in my voicemail box. I cant get rid of this notification icon. I have rebooted the phone, taken out the SIM and replaced it, applied the latest updates, spoken with the techincal support at NOIKA India. Please let me know what i can do to get rid of this notification icon. It is VERY IRRITATING.

thanks

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Moderator
jekiboi20
Posts: 1,733

Re: Voice Mail Notification in Lumia 800

Hi ginger12,

 

 

Have you tried resetting your phone? This will delete all the data of your device. So if you will perform a reset be sure to back your files up via Zune. You can also attach some screenshot so we can investigate.

 

 

 


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Advisor
Posts: 20

Re: Voice Mail Notification in Lumia 800

Hi,

I just wondered if you had managed to fix this?

 

I have the same problem and I am unable to find a solution. I tried different SIM cards and thought the recent Microsoft software updates might remove it, but no joy.

 

I have NOT tried a full reset yet - seemed a bit extreme for what should be something simple.

 

Cheers,

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Registered Member
rae59
Posts: 1

Re: Voice Mail Notification in Lumia 800

I want to set up a voicemail but it wants a code which I dont have can you help pls
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Community Manager
musica
Posts: 4,942

Re: Voice Mail Notification in Lumia 800

Is this for a Nokia Lumia 800 as well, Rae59? For which Service Provider is this?

If you're asked to enter a code, it may be the voicemail pin or password. Is it asking you to create one or to enter an existing code at the first place?

Voicemail is a network service and in this case, you have to contact your Service Provider for assistance.
Nokia Lumia 1020 - nothing comes close Nokia Asha 501 - super smart pocket power 

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Registered Member
sumomoggy
Posts: 1

Re: Voice Mail Notification in Lumia 800

Bump... anybody managed to find a way to remove a permanently STUCK voicemail icon on the start/livetiles screen??

 

Thanks

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New Member
paulaj
Posts: 2

Re: Voice Mail Notification in Lumia 800

I seem to have the same issues with my lumia 800, there is a voicemail icon on the phone tile and when i go into it  it say voicemail isnt configured. Please enter your voiemail number and try again.  I have no idea what i am supposed to enter here and I can not remove the icon from the tile.  What should I do?

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New Member
paulaj
Posts: 2

Re: Voice Mail Notification in Lumia 800

Managed to find help from my provider Tesco in this case who gave me a code to deactivate my voicemail then another to reactivate it then called voicemail on 905 entered a new pin that i have to make up then could access my voicemail and delete it which cleared the icon from my phone.  Found it more helpful than this Nokia site!

 

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Mobile Guru
rayhipkiss
Posts: 3,912

Re: Voice Mail Notification in Lumia 800

  


paulaj wrote:

Managed to find help from my provider Tesco in this case who gave me a code to deactivate my voicemail then another to reactivate it then called voicemail on 905 entered a new pin that i have to make up then could access my voicemail and delete it which cleared the icon from my phone.  Found it more helpful than this Nokia site!

 


Seeing as though Voicemail is a network feature you should have gone to your network first rather than the Nokia site.

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