Hello Nokia, I've been a costumer of Nokia for a while now (3310) was my first phone.
I loved the N8 in theory and bought it as soon as possible and got over 6 months of waiting for updates that made the phone somewhat usable. in that same time frame other companies announced amazing devices then launched them , it really felt like my phone was out of the synq with whats cool/useful with the constant hangs and bugs.
then came the N9, it was by everymean a complete product on arrival with less bugs than any Nokia i've owned and in the first 3 months, it got all the firmware updates that made the experience amazing and i felt i used the phone to it's full potinitial and never was afraid of openning a certain app or activating NFC or Nokia drive , Never was i worried that i would hook it to a charger and wake up only to find it dead and unresponsive and have to reset the phone ...
Now that I own the Lumia 920 i'm always making a choice between my usage of Games and NFC and my phone not dying on me .
My phone died on me so much this 2 weeks and the only thing i could think of as a reason , is everything worth a damn , if the back of my phone got just a little bit hot , a while later it will die without me noticing.
Yesterday i bought the wireless charging plate from Nokia, i put my phone to take a power nap , and went to sleep , woke up and apparently my phone just swallowed its tounge and died AGAIN , and the battery isn't even fully charged when i woke it up.
Since i live in a Saudi Arabia and the return policy is just 3 days , and since Nokia Care in Saudi would only flash it with the same software.
Nokia , Microsoft is failing you in the one thing you got on board with it , faster updates ...
Moderator's note: Mention of flashing with illegal software is prohibited and removed from your post.