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Windows 8 - Lumia 822 - SD Card not recognized

New Member
tyeptive
Posts: 2
Accepted Solution

Windows 8 - Lumia 822 - SD Card not recognized

I'm having a problem with my new 822.

 

I put in my old Droid SD card (a 16 GB kensington class 4) and it wasn't recognized with data. So I cleaned it off, reformatted ... still no dice.

 

Bought a new Sandisk class 10 16 GB formatted FAT32 and it wasn't recognized. Tried again with reformatting to exfat to see if that was the issue. No dice, it still doesn't see that there is ANYTHING in that slot at all.

 

Now I'm at a loss.

 

Is it an issue with the slot?

Is it that I'm not using the super expensive but only class 4 Nokia micro SD?

Am I formatting incorrectly?

The verizon forum suggested that I reset the phone entirely to recognize the SD, but that seems extreme and also seems to violate the whole idea of the SD being a swappable medium.

 

Any thoughts?

Nokia Lumia 822 - Verizon
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Mobile Overlord
jimmyireland
Posts: 17,211

Re: Windows 8 - Lumia 822 - SD Card not recognized

[ Edited ]

Resetting the phone should fix it try that,anything over class 6 would be an overkill too.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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New Member
tyeptive
Posts: 2

Re: Windows 8 - Lumia 822 - SD Card not recognized

Sad to say that worked. I was resisting doing it for a week for fear it wouldn't work.

Now to set about the task of reinstalling all my apps & settings.

It shouldn't have been this hard and really sours me on this phone.
Nokia Lumia 822 - Verizon
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Mobile Overlord
jimmyireland
Posts: 17,211

Re: Windows 8 - Lumia 822 - SD Card not recognized

Your not alone i had to send my 920 off for repair and do the same buddy. Sadly these things have to be done.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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New Member
nedko75
Posts: 1

Re: Windows 8 - Lumia 822 - SD Card not recognized

I have the same problem. Yesterday after started my brand new Nokia Lumia 820 and insert SD card - Adata 32 Gb class 10 (it worked perfect on my old HTC 1 V), the phone refuse to start. I try all what I know. Only result, after many attempts, is - I succeed to make format on my old 2Gb SanDisk card. And now it works on the phone. But 32 Gb card don't work. Only once the phone start with bigger card but it note - there is no SD card found and after few hours it bug and have to restart with removing battery.


tyeptive wrote:

I'm having a problem with my new 822.

 

I put in my old Droid SD card (a 16 GB kensington class 4) and it wasn't recognized with data. So I cleaned it off, reformatted ... still no dice.

 

Bought a new Sandisk class 10 16 GB formatted FAT32 and it wasn't recognized. Tried again with reformatting to exfat to see if that was the issue. No dice, it still doesn't see that there is ANYTHING in that slot at all.

 

Now I'm at a loss.

 

Is it an issue with the slot?

Is it that I'm not using the super expensive but only class 4 Nokia micro SD?

Am I formatting incorrectly?

The verizon forum suggested that I reset the phone entirely to recognize the SD, but that seems extreme and also seems to violate the whole idea of the SD being a swappable medium.

 

Any thoughts?


 

If someone knows solution of problem, please HELP!

Thank you in advance.

Please use plain text.
Mobile Overlord
jimmyireland
Posts: 17,211

Re: Windows 8 - Lumia 822 - SD Card not recognized

A class 4-6 card is ideal to use and yes as already mentioned above you will have to reset,its nothing to do with card slot.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Contributor
Zozzer
Posts: 6

Re: Windows 8 - Lumia 822 - SD Card not recognized

How do I reset the phone. ?

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Counsellor
samuel1989
Posts: 42

Re: Windows 8 - Lumia 822 - SD Card not recognized

Backup all your phone's data if your phone's still working and if you have added apps and games, media and Office files or you have customised your phone, then tap Settings>about>Reset your phone.

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Advisor
blegs38552
Posts: 11

Re: Windows 8 - Lumia 822 - SD Card not recognized

Turn off the phone, remove the SD card and insert it into your computer. I got a message on my Win 8 PC saying that there is a problem with the drive, and to click on the message to scan and repair it. I did this, put the card back in my Lumia 521 phone and booted up. I looked in Settings...phone storage and the SD card was present. Check my Music apps, and all my albums were there.
Nokia Lumia 521 on T-Mobile, Windows 8 Professional desktop computer
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Mobile Overlord
jimmyireland
Posts: 17,211

Re: Windows 8 - Lumia 822 - SD Card not recognized

The option i provided above is sufficient

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Advisor
blegs38552
Posts: 11

Re: Windows 8 - Lumia 822 - SD Card not recognized

[ Edited ]

Do not know which option you are referring to, but I can tell you that reseating the card did not work. Resetting the phone should not be necessary either.

 

Following my steps did work. Perhaps a class 10 card is overkill, but it is what I have, and there is no reason why it should not work.

Nokia Lumia 521 on T-Mobile, Windows 8 Professional desktop computer
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Advisor
blegs38552
Posts: 11

Re: Windows 8 - Lumia 822 - SD Card not recognized

Now another issue has surfaced. I tried using a different card, a SanDisk 16 GB card. I copied all of the files from the old card to my hard drive, and from here to the new card (after formatting it).

 

When I go to Settings...Phone Storage, I see 1.89 GB used and 14.84 GB free on the card. When I tap on the card for details, I see music+videos 363.97 MB, pictures 0 bytes, other 1.53 GB, free space 12.95. I should have 2.00 GB music and 0 pictures, which is similar to what I am seeing on the Storage summary screen. When I look at Nokia Music...My Music...Albums, most of the music that I copied to the card is missing. When I click on an artist, I am told that "there are no albums by this artist".

 

Card is currently formatted as FAT32. I will try formatting it in the phone, recopy the files and see what happens.

Nokia Lumia 521 on T-Mobile, Windows 8 Professional desktop computer
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New Member
mercuryblaze3
Posts: 2

Re: Windows 8 - Lumia 822 - SD Card not recognized

I'm glad it worked for you, but unfortunately for me, the PC didn't allow the option to repair the drive, it could only foramat it.

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Registered Member
samiroquai
Posts: 1

Re: Windows 8 - Lumia 822 - SD Card not recognized

No updates in this topic have been posted for a while but...

 

Resetting the phone worked for me as well. Card recognized. It has allowed me to test the restore feature of the phone :smileyhappy:

 

+1 for phone reset.

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