Search Discussions:
Showing results for 
Search instead for 
Do you mean 
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Windows Live ID -service is currently unavailable

Registered Member
sathishqusol12
Posts: 2

Re: Windows Live ID -service is currently unavailable

[ Edited ]

Friends the same old topic. Windows LiveID- Service is currently unavailable

 

I haven't been able to update or install any apps from the Marketplace, since I've started to get this error: "Windows Live ID -service is unavailable right now. Please try again later"

 

This happens on both WiFi connection and 3G. I am connected to Airtel in India

im using nokia lumia 610 bought in the month of August 2012

not even2 months since i bought the phone

im having the same problem...

window live id service is unavailable at the moment. try again later..

I am not able to surf internet or download/update applications from marketplace

 

Please advice. It is totally disgusting. Your reply would be greatly appreciated please

 

Moderator's notes: Java script removed

Please use plain text.
New Member
Proficient
Posts: 1

Re: Windows Live ID -service is currently unavailable

Hi idr3000
U R right when Lumia610 is to be connected to PC through Zune software, Window Live Id work, for few moment, hours but less then one day.
After a day the same problem has been arised that "windows live id is not available now. Try later" until Lumia is not connected to PC.
So this is not complete solution.
Find alternate solution
Thanks
Please use plain text.
Advisor
abhi_botts
Posts: 7

Re: Windows Live ID -service is currently unavailable

[ Edited ]

Here comes the solution....

I have also posted it on the discussion:

http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-800-No-Data-Connection/td-p/1382585 

 

 

I have found a solution which I tested for more than a month and its working great. People suggested to master reset Lumia 800 and then start again from the scratch, that is what I did, but wait.... this is not the solution as "No data connection" problem raised up again in a month and I was not in a mood to wipe all my data once again... and I am sure you people will also not like to sacrifice your valuable data for resetting your Lumia.

 

Solution:

The saviour app is the "Network Setup" app from Nokia. Be cautious while using this app. Use it only when your data connection is not working otherwise this app may stop it from working. Install the app and set the APN manually. In my case it was airtelgprs.com as I am using Airtel in India.

 

Caution:

I used the solution for almost a month and I am faced with the same problem again when I updated the app!! So, there may be some bug with the app, but that's true. Solution??? once again the same - Update the app and set your APN manually... lol

 

Experience:

In the whole I am using the data connection without wiping my data (resetting Lumia again and again). Updating the app raised some worry, but was solved within minutes.... so my experience with the solution has been satisfactory till now...

 

People having the same problem please try the solution and share your experience....

 

Good luck and love Lumia 800...

 

*note; removed personal URL. Providing these is not allowed under the guidelines.

 

Please use plain text.
Counsellor
Nobleking
Posts: 20

Re: Windows Live ID -service is currently unavailable

Go to >Settings >date+time and change the time zone to automatic and then try downloading apps. Please post the results here as to whether it works.

Please use plain text.
Counsellor
UndCOVer
Posts: 35

Re: Windows Live ID -service is currently unavailable

I was about to suggest this . Microsoft requires exact timing for devices . :smileyhappy:
Please use plain text.
Registered Member
mallikcool
Posts: 1

Re: Windows Live ID -service is currently unavailable

[ Edited ]

Thanks Kosh, Man You Rock Simply Rock, I tried all but unable to resolve this issue. I was about to go for factory installation but your solution solved everything for me. You truly deserve Lumia. I am from Kolkata & I purchased my Lumia 800 just a month ago. I was an Android fan but not any more, from now on I will either go for Windows or IOS but not Android anymore. 

Thanks AGAIN!!! :smileyhappy:

Please use plain text.
Counsellor
Nobleking
Posts: 20

Re: Windows Live ID -service is currently unavailable

[ Edited ]

I have been facing this Windows Live ID error since I bought my Lumia 710 just 5 days back. It was indeed working intermittently and I could download some applications and games. I have tried all that has been discussed here but nothing gives permanent remedy. When I tried to sign into Zune it gave error message that I should change the location in my PC to US(I am based in India) or I should create a separate user id with US base. After struggling with various tricks now I find there is one method which allows me to download without any interruption. Following are the steps. These are not foolproof and use it at your own risk. It is working for me, atleast presently.

 

1.  Detect your service provider using Network Setup. Do not set any APNs manually.

2.  Go to mobile network settings and ensure that your Network is active.

3.  First try automatic network selection, if this does not work choose your network manually

4.  Delete APNs, if any.

 

Now your device is set to work without any manual APN settings.

 

You may now try downloading apps. In my experience SkyDrive will not work in this method and you will have to set APNs manually.

 

If anyone tries this please post feedback.

Please use plain text.
Counsellor
Nobleking
Posts: 20

Re: Windows Live ID -service is currently unavailable

I just found out it is possible to listen to the ringtone before setting. One needs to press the small play icon on the left of each ringtone to listen to the ringtone.

Please use plain text.
Registered Member
muyii024
Posts: 2

Re: Windows Live ID -service is currently unavailable

Hi,
I'm using Nokia lumia 710 orange v254.06 and I stay in nigeria, anytime I try to download from marketplace on my phone I have problem of window live id service unavailable at the moment, try again later, please help me I don't know what to do anymore in this phone, my Phone is useless without market place
Please use plain text.
Counsellor
Nobleking
Posts: 20

Re: Windows Live ID -service is currently unavailable

I think many users are facing this problem but wonder whether Nokia / Microsoft are working on this. I am also facing this issue and therefore using the PC route to download apps and games. Here are the steps to download via PC.

 

1.  Install Zune Software in your PC.

2. Connect your phone to PC through USB port.
3. If Zune software is already installed in your PC then the software will automatically get initiated.
4. Go to www.windowsphone.com and sign-in with your Windows Live a/c. If you do not have a Live account you may create one.
5. Once you have successfully logged in your phone will be identified by the site.
6. Go to your account and register your phone no.
7. Select the apps or games that you want to download and click install.

8. If you are downloading apps you will be able to view download status in the list of apps.

 

You will not be able to access Marketplace on your PC when you are connected through Zune. You will see a message "Application downloading" on your device.

Please use plain text.
New Member
abhaynain
Posts: 2

Re: Windows Live ID -service is currently unavailable

I got the same problem , i entere new password and synchronizw it , noting happen. i tried wrong password and nothing happen. Going to reset the phone 5th time in a month.

 

If someone have working solution please tell.



Please use plain text.
Registered Member
sagarmekal2
Posts: 1

Re: Windows Live ID -service is currently unavailable

I'm new to Nokia family I'm.using a Nokia Lumina 610 I to got the same problem but no error codes only a message " windows live id service is unavailable right now ,plz try again later a month is happened I have restarted but after 2 days the problem is as it plz Nokia could you
Please use plain text.
Registered Member
slimjx
Posts: 2

Re: Windows Live ID -service is currently unavailable

What solution did he give? Pls I'm still having d issue
Please use plain text.
New Member
kedi5karthik
Posts: 1

Re: Windows Live ID -service is currently unavailable

[ Edited ]

Hi guys.. My phone is a lumia 710..upgraded version..7.8 windows..

my phone has this problem..going thru this for a long time. Whenever i try to download any app from the marketplace..the error pops up.. It is so frustrating ..contacted Nokia hell lot of times and they have no clue abt this..they want me to change my password which doesn't sync. I even created a new I'd but ..IT WONT WORK...Windows cust care reps do not understand the problem..

But I have a way of getting off this error. You just have to master reset the phone and it gets off this error....but this is only for The TIME BEING... BUT ALL DATA IS GONE..

This phones nothing without the apps..

Nokia- please find a solution.. Request you to kindly sort this out..and PLEASE DON'T LET ME DOWN ... I HAVE ALWAYS BEEN A SONY USER AND THIS IS MY 1st Nokia phone..

Finally I am not monetary built to buy a new phone..

Do respond back to me..Email- xxxxxxxxxxxxx@gmail.com. Mobile - xxxxxxxxxxxx..

I am not

 


Moderator's note: Phone number and e-mail address were removed. It is unwise to publish personal contact information on a public forum.

Please use plain text.
Professor
caitlin1759
Posts: 476

Re: Windows Live ID -service is currently unavailable

Not working for me. Email came up on my tablet with a can't sign in, tried signing and said password was wrong. It wasn't but thought ok, I'll ask for it to be reset, the link to reset it is dead and in the interim mail is now arriving again. But cannot log in to windows live or Skydrive.
Please use plain text.
Professor
caitlin1759
Posts: 476

Re: Windows Live ID -service is currently unavailable

Ok, it's back, fair enough.
Please use plain text.
New Member
abhijeetk
Posts: 2

Re: Windows Live ID -service is currently unavailable

same problem ,,, i am going to be mad

Please use plain text.
Mobile Sensei
paulheu
Posts: 5,347

Re: Windows Live ID -service is currently unavailable

Why are you here? This is a Nokia support forum and your issue is with a Microsoft service.

---


Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Please use plain text.
Registered Member
123nag
Posts: 1

Re: Windows Live ID -service is currently unavailable

i am using lumia 800 nd i bought this phone just a week ago and this problem of "windows live id unavaliable at the moment" has already begun..... i hav tried all the alternatives sugested in the discussions like 

1.changing date+time

2.connecting to pc with zune

3.changing password of my id and syncing again

4.using network setup app

but nothing seems to work at all...... pls do provide a suitable solution to this problem as this is really disgusting not to hav access to marketplace when needed.....ihope i get a solution for this soon

Please use plain text.
Registered Member
mannu79
Posts: 1

Re: Windows Live ID -service is currently unavailable

Hello Friends..

 

I got Lumia 800 few days back... created a windows live ID.. try Login from my phone.. BOOOO nothing happens.. it says problem is at  the other end... you need to key in some CODE.. 3 to 4 blank rows appera on screen and aske me to call the support team.. when i cal the support team. they give me a complaint number... and later say our windows support team wil contact you soon ... its been 3 days now.. am wating for the call.. but no one has called me other than my girlfriend... LOL.

 

now i am thinking was it really worth buying The Lumia Family phone??? Where Nokia passes the Ball to Microsoft and Microsoft is too busy to give a proper support just to help on Login problems...

 

here my Phone is always telling me the truth.. THE PROBLEM IS ON THE OTHER END...

Please use plain text.