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Re: anyone have lagging + other weird problems in ...

Contributor
Ryuk
Posts: 8

anyone have lagging + other weird problems in lumia 620 ?

hi
i got new 620 today
and it was working fine for have day then start having weird things
like when you in nokia music and listening to songs 1/3 of screen go black for second then go normal again like flashing

then things getting worste when you click on par when you can write messages in that par same problem again half of it going black for second then return normal then do it again an again and again

then phone start lagging let me explain it : when i click on any thing like search sign or sitting or anything in phone screen go black and in same time that blakc screen has multible clocks in it ( clock up right ) this happen for second then phone go to where you ordered him to go

i do not think all these things normal for new device les that 24h in my hand
i did not even down loaded any apps on it

and done another thing that when i hitted back arow it show me screen with many words on each others you can not see anything

any help please
anyone has those strange problems in his 620 ?

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Mobile Overlord
jimmyireland
Posts: 17,115

Re: anyone have lagging + other weird problems in lumia 620 ?

I would just return the device and get a replacement.Dont forget receipt.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Contributor
Ryuk
Posts: 8

Re: anyone have lagging + other weird problems in lumia 620 ?

this is pic and videos about bugs i have in my lumia 620

piic show what happen sometime when i enter any live tile and this pic from store

and this video show  how bar where you can write messages go black

http://www.youtube.com/watch?v=ySz8Cyi74A4

and this inside nokia music see how part from screen go missing then return like flashing

http://www.youtube.com/watch?v=xhPWTELYToA

i think i have display problem in my phone
and i do not think i can fix it without sending it to service center :smileysad:

and second and 3th pic:  blue messed one and clock multiple  bug to happening to me to
other lumia 620 user got pics for it to


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Mobile Overlord
adrianhughes
Posts: 10,084

Re: anyone have lagging + other weird problems in lumia 620 ?

looks like display corruption to me, pointing to a deeper hardware problem conflicts. as Jimmy has stated, you really have no choice but to take your phone back to your point of purchase, or if they are being less than helpful, take your phone to Nokia Care for inspection: http://nokia.com/support
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