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help my nokia lumia 800 wont connect to chat

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Posts: 1

help my nokia lumia 800 wont connect to chat

I have tried everything from the internet bit can. Not connect I got this phone yesterday from a friend I have connected my facebook my chat is online ..and on my news feed will come up bit chat says can not connect to messanger at this time we will keep trying please help I am at my witts end I also have the fb app installed Nd get no notifications from that too
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Posts: 654

Re: help my nokia lumia 800 wont connect to chat

[ Edited ]

Welcome to the forum, @dmcx3z ! :Cool:


Are you still experiencing the issue? When you go to your phone's Settings > Email+accounts > Facebook, is there an error code/message? Is your Microsoft account configured? Which connection are you on? Is it Wi-Fi or mobile data?


Try this: 

  • Login to Facebook (via a computer) > Account settings > Apps > Make sure the user can see the Microsoft is available in the apps.


If the app is not available, try with the following:

  • Login to Microsoft Account > Home > Messenger Social > Add > Facebook.

If the issue stil persists, re- configure Facebook and try.


Let us know how it will go.




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