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Re: internet connection error

Counsellor
Posts: 30
Accepted Solution

internet connection error

http://i41.tinypic.com/167qwjb.png

 

please see the image. 

 

i am unable to connect internet in my lumia 800

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Mobile Sensei
carman58
Posts: 6,622

Re: internet connection error

I have the same issue and believe it to be a router issue, but as I use zune as little as possible it's no major issue to just connect the phone via usb cable. Would be interested if anyone has any detailed instructions to resolve the issue however, apart from a new router !!

suggest you use usb until someone coes up with a definitive solution !!

Good Luck

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Counsellor
Posts: 30

Re: internet connection error

i am facing this problem from last 10 days. before that i am easily connect phone. formate is an solution? i think due to any apps installation its stopped
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Counsellor
Posts: 30

Re: internet connection error

i have solved the problem myself. i have Avast antivirus in my laptop. Avast is blocking zune connectivty. so just remove antivirus & reinstall zune. Thats it!!!!
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Mobile Sensei
carman58
Posts: 6,622

Re: internet connection error

That's great, just enabled Zune on my firewall settings and bingo, Kudos to you :smileyhappy:

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

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