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Re: lumia 710 apps downloading interuption!

New Member
dany101
Posts: 4
Accepted Solution

lumia 710 apps downloading interuption!

Hello!i am using a lumia 710 device.i'm facing a problem in downloading apps from the marketplace.when in progress(downloading) it interupts suddenly and says "attention required connection problem",by the way i am using wifi connection and my network seems to be pritty strong,inspite of that it says connection problem and downloading is
stoped.plz! can any one help?
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Mobile Guru
matthew_maude
Posts: 1,952

Re: lumia 710 apps downloading interuption!

Does it happen with all apps or is it just with paid apps?

a simple reset might help but if its a paid app you need to remove the trial version first then reset the device and re attempt to download it :smileyhappy:

©2012 DJ Matt

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New Member
dany101
Posts: 4

Re: lumia 710 apps downloading interuption!

No !its with all the apps even the smallest apps(skype,facebbok,youtube),each and every downloading stops by giving the same error.
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Mobile Guru
matthew_maude
Posts: 1,952

Re: lumia 710 apps downloading interuption!

The next thing to try is a bit more extreme but hopefully it'll help...

do a backup then perform a factory reset.

before you do, have you rebooted your phone? Downloaded apps sometimes need a reboot, they will work so it might seem as if all is ok but they can get in the way of,other downloads and even other phone functions

©2012 DJ Matt

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New Member
dany101
Posts: 4

Re: lumia 710 apps downloading interuption!

Thankyou downloads back online,no error .
Thankyou matthew_maude :smileyhappy:
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