Search Discussions:
Showing results for 
Search instead for 
Do you mean 
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: lumia 710 do not turn on

New Member
knama
Posts: 2

lumia 710 do not turn on

Hi

Today morning after I had a conversation, my nokia lumia 710 is suddenly switched off.  From then it do not switch on and just displays NOKIA word in the black background.

I tried removing the battery several times, then I plugged in and tried and each time it goes to the same status.

Please help.

Please use plain text.
Mobile Overlord
jimmyireland
Posts: 16,995

Re: lumia 710 do not turn on

Try leaving it on charge for about 15 minutes .

or

•Connect the phone to your computer with a USB cable that came in the sales package with your Lumia phone. If the battery has not been used for a long time, to begin charging, you may need to connect the cable, then disconnect and reconnect it.

•Press and hold the Power button for 10 seconds, and then press to turn on your phone again.

•Your PC should detect your phone when it is connected using a USB cable, if this is not happening you can manually switch the phone into specific mode following these steps:
1. Disconnect your phone from the USB cable.
2. Hold down the camera button.
3. Continue holding down the camera button and connect the USB cable between your phone and PC.
4. Continue holding down the camera button until you see the connect-to-computer screen on your Lumia phone display.
5. Release the camera button.
6. The Zune software on the PC should automatically detect your phone now and charging indicator appears on the display.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
Please use plain text.