Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: lumia 800 turns off every time you try to do a...

Registered Member
allymac35
Posts: 1

lumia 800 turns off every time you try to do anything

The phone turns off when you try to make calls,answer calls,send messages, basically anything at all. The battery I is fully charged.
Please use plain text.
Mobile Guru
paulheu
Posts: 4,166

Re: lumia 800 turns off every time you try to do anything

 

First verify the SIM is properly seated, try using another SIM to verify.

 

Try a reset (search the forum for precautions) using Settings>about>reset my phone

 

If all else fails go to a Nokia Care point

---


Click on the Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Please use plain text.
Professor
caitlin1759
Posts: 476

Re: lumia 800 turns off every time you try to do anything

[ Edited ]

 

You can also take the phone back to the shop which sold it to you , or a branch of  your network supplier if you're on a contract; both of which are supposed to have provided a phone that works.Nokia Care is an additional support, it doesn't supersede your statutory consumer rights and there may well be no Nokia Care centre anywhere near you.

Please use plain text.