[andy1494]

hi first, today my bluetooth stoped working in car, then when i got home could not connected to my home wifi saying could not connect or data it showed my home network, i looked through the phone and doing a full factory resert like to no how long does this take mine being going for nearly one hour with just to like cogs turning and help please

[jimmyireland]

Try a hard reset press and hold the power-, volume-down- and camera buttons until the phone vibrates. Then release the power-button and keep the other two buttons pressed for another five seconds. The phone should reset to factory settings."
If this fails you will need to send it to a nokia care centre.

[andy1494]

I have tried that it stuck on Nokia screen now

[jimmyireland]

Try a reboot by pressing and holding the vol down + Power buttons until the phone vibrates..IF THIS fails you need to take it back to point of purchase or a nokia care centre this may take a while to reset.

[andy1494]

Ok tried that will take it back to the shop it not even two months old still got my receipt just hope they will exchange it don't want to be without a phone

[OGGj]

Same issue...got hit around the same time. I really hope Nokia has a quick fix for this. Inconvenient is an understatement.