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Re: lumia 920

Counsellor
Posts: 68

lumia 920

hi first, today my bluetooth stoped working in car, then when i got home could not connected to my home wifi saying could not connect or data it showed my home network, i looked through the phone and doing a full factory resert like to no how long does this take mine being going for nearly one hour with just to like cogs turning and help please

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Mobile Overlord
jimmyireland
Posts: 15,392

Re: lumia 920

Try a hard reset press and hold the power-, volume-down- and camera buttons until the phone vibrates. Then release the power-button and keep the other two buttons pressed for another five seconds. The phone should reset to factory settings."
If this fails you will need to send it to a nokia care centre.

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
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Counsellor
Posts: 68

Re: lumia 920

I have tried that it stuck on Nokia screen now
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Mobile Overlord
jimmyireland
Posts: 15,392

Re: lumia 920

Try a reboot by pressing and holding the vol down + Power buttons until the phone vibrates..IF THIS fails you need to take it back to point of purchase or a nokia care centre this may take a while to reset.

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
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Counsellor
Posts: 68

Re: lumia 920

Ok tried that will take it back to the shop it not even two months old still got my receipt just hope they will exchange it don't want to be without a phone
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New Member
OGGj
Posts: 1

Re: lumia 920

Same issue...got hit around the same time. I really hope Nokia has a quick fix for this. Inconvenient is an understatement.

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