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purchased nokia lumia710 phone about a month ago from agrawal mobile communication road aligarh after two days from the purchasing a lot of problems were arising..i go to the nokia care center situated at yash communication kisanpur tiraha ramghat road aligarh ....i explained a huge list of prob.(applications are not downlodng from market place,call end prob.ussd service not working,phone heatup,battery backup,network issue,phone restart ,reeboots,sound fluctuation in handsfree on calling.etc)they said that they check if there is a software prob.they updated the software twice but only the handsfree problem was resolved...they said that their is your network provider issue of not downloading the application.i came to the vodafone store and activated 3g pack worth rupees of 600@2gb on my phone..after this the moile is not able to download applicaton of 1mb in 3 to 4hours..also using my wifi connection to download the applicaton but seems to occur the same prolem."download pending". their secured wifi connection to download the applicaton butkn they aren't abe to downoad even a single application in 2hours...all probl. are as it is..only handsfree prob.is resolved..battery heatupup,phone restart reboots,ussd not working,sound prob.downloading. is as it is..they said we have to send the cell to the company .i said ok..they give me 10-12days timing..after 15days my cell came from nokia company...on the time of delivery i checked the prob..the battery backup phone heatup,and marketplace apps downoading prob.is same as past....i tried about 2hours for downloadng the appication through noka care center wifi connection.but i was unable to downloading a single applicaton.nokia care manger also tried about an hour but they wouldn't able to downloadng any of the apps.they said i bring your home to my cell and i check it properly that what is prob...next day i came the service center so they said it has a hardware problem..we have to send the cell to company again..i requested that sr it is my new cell please replace it because in only 5-6days of purchasing major problems is coming..and you also checked and send the cell to the company...but they said we can not do anything we have only one option to send the cell to the company if u wish to send the cell to the company again we will send it..i sad ok..after 10days the cell was came from nokia....this time ony marketplace downoading prob.is resolved other problems....like battery backup,,phone restart-rebots,network issue,ussd isse,call ended issue,are same..i compromised that one probem is resolved but i wll manage ..after 2days new probems are arise .error in connecting zune ,synchronsation failed,,,phone heats,,battery not work more than 2hours...i go to the service center they say that we check..after cheking they do some work on phone for the phone heatup prob...the problem wasn't resolved i requested them to replace my handset but they start misbehaving like we can't do anything..we are unable to replace the phone etc..i sad i dont want to speak u more i dont want anything ok........tomorow the software update is released v7.10 for lumia 710 in which there is many of my prob.was fixed..i came to the nokia care center and said for software update they maked my jobsheet and said for waiting till your phone gets updated(approx 10minuts),i wait there for 1hour after this they are saying that your phone has a software problem and we have to send it to the company...i show anger on them..that i m not fool i want my phone replaced they said we only send your phone to the company we cannot do anything..