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picture messages

Counsellor
leucarum
Posts: 30
Accepted Solution

picture messages

cant send or recieve picture messages on lumia 710,cant see why not,any advice?

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: picture messages

@leucarum

 

A Lumia phone will read the settings for Internet and MMS from the SIM at first use if available.

 

After that settings for Internet will be read if another SIM is placed or can be manually entered by creating an APN in Settings > Mobile network > add APN, but not MMS. If these settings are not on the SIM they need to be entered using the 'Network Setup' application which can be found in the Nokia Collection on Marketplace.

 

This application will allow you to set Internet and MMS with pre-configured setup for your carrier or manually.

Happy to have helped forum with a Support Ratio = 42.5

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Mobile Sensei
carman58
Posts: 6,618

Re: picture messages

Also certain carriers, Virgin in my case don't support it on the Lumia !!

 

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

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Counsellor
leucarum
Posts: 30

Re: picture messages

?????? dont understand any of this.
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Mobile Sensei
carman58
Posts: 6,618

Re: picture messages

Install this, and if it doesn't work, contact your carrier and check they support MMS on the Lumia !

http://windowsphone.com/s?appid=b95840dc-a542-42a6-bee4-7d1a12f62d2c

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

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Counsellor
leucarum
Posts: 30

Re: picture messages

Did a search in zune market place for "nokia collection" and the reply was 53 social members?????

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Ex-Moderator (Retired)
Kosh
Posts: 3,113

Re: picture messages

Hi leucarum,

 

When you open Marketplace on the Lumia you will see the available categories, the first one will be Nokia Collection on a Lumia family phone.

 

you cannot acces Nokia specific apps or the Nokia Colection in Marketplace on a PC

 

Hope this helped,

Kosh

Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

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Counsellor
leucarum
Posts: 30

Re: picture messages

Now solved after - going online,2 phone calls to vodafone tech team,2 visits to the phone shop and one to vodaphone shop. Why it was so difficult I dont know,virgin next time.

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Mobile Sensei
carman58
Posts: 6,618

Re: picture messages

As I posted earlier, Virgin (who I use) don't support MMS on the Lumia !!

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

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Registered Member
cwoodsford
Posts: 1

Re: picture messages

so what was the solution - I have same issue and so far have gone online & had 3 calls to vodafone techies to no avail!!!! Ta

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Counsellor
leucarum
Posts: 30

Re: picture messages

problem has returned no data connection at all even with 4 bars on signal meter phone going back and cancel contract soon,**bleep** off waste of time and money.

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