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please help!! problem with rebooting lumia 820

adm87
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adm87
Posts: 1

please help!! problem with rebooting lumia 820

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‎2013-02-15 20:37

I only got my Lumia 820 yesterday and it was fine then today the camera stopped working, i tried taking the battery out, and putting it back in then switching it back on - still no luck. Then i went on the nokia website and looked up the troubleshooting advice where it advised a reboot. I tried the reboot, seemed to be going fine but now it wont switch on properly!! when it gets to the switching back on part of the reboot it vibrates then the nokia logo comes up on the screen but stays like that and nothing else happens!! please help, really dont know what to do!

p.s i stay an hour away from the nearest  phone shop otherwise i'd have popped in when it was just the camera not working!

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Mobile Overlord
Mobile Overlord
jimmyireland
Posts: 15,390

Re: please help!! problem with rebooting lumia 820

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‎2013-02-16 0:13

If you tried the advice from guide return it back to point of purchase and get it exchanged.

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
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