[dtm5sfe]

This is my 3rd Lumia 920 due to an overheating battery on the first one, and light leakage around the bezel on the 2nd one. This current one appears to be having WiFi problems. My home network is 25mbps+ download speed. With the Lumia I am getting anywhere from 7 to 12 max. I am using the official speed test app, and this is even while a foot from the router. With the previous Lumia, I was getting 19-20mbps (which I consider to be acceptable since it is only a phone). To be getting only 25% of my connection with this phone, is unacceptable. I have verified I can get 23-25mbps while testing the wireless via my laptop. Anyone having this problem? I will have to go thru Nokia this time for warranty replacement, I have maxed out my exchanges through at&t. Any help is appreciated.

[eengy2k]

I have the same issued too.

I have a iPhone 4S and 920 in same network,

4S speed test 19mb around while the 920 under 5mb.

[dtm5sfe]

Thanks for the response. I tried searching this site for any other posts on this problem, and didn't come up with anything. Have you seen anyone else with this issue

[dtm5sfe]

Talked to Nokia support over the phone yesterday and they unexpectedly gave me the run around. They are trying to say the issue is not with the phone because the phone is only "a receiver". They told me I wouldn't get anywhere trying to do a warranty claim. I was very shocked by their response to my issue. This is obviously a problem with the phone if you read my circumstance I posted. How can one phone of the exact same model be able to receive WiFi better than the other...how could this not be the phone's fault (especially after verifying the router is fine)...how can this not be a quality control and repeatability control issue with Nokia? This phone retails for almost $500 without contract. I cannot accept the wireless performance of this product. Tomorrow I will have to go to at&t to see what they say

[1222256]

Ihave the same problem with my Nokia Lumia 920 on every wifi network i connect to.

I get around 5 mb download and 10 mb upload with it.

My iphone on the same network gets 14 mb down and 16 mb up.

I am so disappointed in this phone.

[cjlim]

I take those speed test app results with a pinch of salt. An actual file download test from the same server will provide a more accurate and realistic result for comparison purposes and often bear no resemblence to the speed test app results. 

[BNeely]

Have you tried switching to a higher band? I was noticing very slow speeds on my 928 and it is very frustrating when other devices work without this problem.

As a test I have a dual-band wireless-n router, so I switched it to the 5ghz band and the speeds were what I would consider normal. I set my different bands to different SSIDs so I know which I'm connecting to.