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5230 won't establish USB connection with Ovi Suite

Advisor
mike_tx
Posts: 12

5230 won't establish USB connection with Ovi Suite

[ Edited ]

Hi all,

  First of all, I've searched the forum and found lots of threads on this topic.     I just received a new 5230 Navigation Edition phone (unlocked.....bought on Newegg.com) today.      I downloaded the latest Ovi Suite on my Win 7 (64) PC and followed the instructions to setup a USB connection.   When I plug the 5230 to my PC using the supplied USB cable, the PC recognizes the phone (Windows Media shows a 5230 phone picture) and the phone asks if I want to go into PC Suite USB mode.   I say "ok" and run Ovi Suite.     Ovi Suite recognizes the phone, but in the setup it says the phone is not in PC Suite USB mode.   What?!?    I unplugged the phone and repeated the process........but still Ovi Suite refuses to acknowledge that the 5230 is in "PC Suite USB mode".   I tried repairing the Nokia Connectivity SW, as one thread suggested, but no luck.

 

    It seems like I'm not alone and other phone models have this problem also.   Come on Nokia.....fix Ovi Suite!    If I can't get this fixed in 24 hours and sync my phone with the PC, I'll have to bail back to my old HTC phone (this phone is for my work......it must work and have my contacts/calendar, etc....).

 

Please help.

 

Mike

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Advisor
mike_tx
Posts: 12

Re: 5230 won't establish USB connection with Ovi Suite

[ Edited ]

Just a quick update......I tried uninstalling Ovi Suite (and the associated Connectivity programs) then downloading the Suite again, turning off my internet connection, and installing, then rebooting my PC.     This was a suggestion on the forum.    No luck.    Ovi Suite still says I don't have PC Suite USB mode turned on (even though it see my 5230 as a device and PC Suite USB mode is on).    

 

Nokia, please help.

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Professor
tpt635601
Posts: 450

Re: 5230 won't establish USB connection with Ovi Suite

Hey,

 

Hw abt this link?

 

/t5/Nokia-Ovi-Suite/OVI-Suite-2-2-0-245-problem-recognizing-Nokia-device/m-p/719958#M4079

If my post helped you, click on Kudos button :smileyvery-happy: and if my solution provided is opt 2 u, accpt my solution :smileyvery-happy:
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Advisor
mike_tx
Posts: 12

Re: 5230 won't establish USB connection with Ovi Suite

Yeah, I've tried that multiple times.     Briefly this morning I was able to connect my 5230 via bluetooth and got Ovi working, but then it crashed/bugged out on Outlook calendar sync.   I tried reinstalling again and now no connection whatsoever (USB or BT).   I even tried installing Ovi Beta release........still gives the "phone not in usb mode" **bleep** message.

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Ex-Technical Expert (retired)
Posts: 734

Re: 5230 won't establish USB connection with Ovi Suite

Hi,

 

Please check this link and read the suggestion i made.

http://discussions.europe.nokia.com/t5/Nokia-Ovi-Suite/can-t-sync-calendar-and-tasks-again-with-Ovi-...

 

I hope it helps.

 

Br

 

Mahyav

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Advisor
mike_tx
Posts: 12

Re: 5230 won't establish USB connection with Ovi Suite

[ Edited ]

I have two distinct problems:  PC Suite USB mode connection and Outlook sync.     I've tried all of the suggestions so far, including yours.   I've done the uninstalling, cleaning, rebooting/reinstalling (without internet) and it all filters down to the same initial issue every single time:     Ovi is running, I try to add the device.......Ovi "sees" my 5230 via USB and highlights it as a "addable" device.   However, when I click on it, I get the message that the phone is not in PC Suite USB mode (but it is).      I don't know what Ovi is checking to confirm this, but it's wrong.    So I do have USB connection to the PC (I can explore the contents of the memory card, etc....via Windows), but no PC Suite USB mode confirmation.    If I could get beyond this problem, I might make some additional progress on my second issue.

 

Yesterday, when I did get connected briefly with bluetooth, I ran into the second issue....Outlook sync problems. Ovi doesn't sync properly with Outlook 2007 (for Exchange)....it goes into an endless loop of asking for the configuration to be setup.

 

Mike

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Professor
tpt635601
Posts: 450

Re: 5230 won't establish USB connection with Ovi Suite

Hey,

 

Hw abt removing ur device from Nokia Ovi Suite?

 

At least this is how in Nokia Ovi Suite 3.0

 

Nokia Ovi Suite > Tools > Options > My Device > Remove this device and then add the same device again

 

If u r facing issue in sync, try to sync one application at a time like, Message sync first, contact sync next and so on....

If my post helped you, click on Kudos button :smileyvery-happy: and if my solution provided is opt 2 u, accpt my solution :smileyvery-happy:
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Mobile Visionary
satari
Posts: 835

Re: 5230 won't establish USB connection with Ovi Suite

I am not sure whether this will solve your problrm but you could try this once.

1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC/Ovi suite (hopefully) should detect your mobile properly now.

Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You
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Advisor
mike_tx
Posts: 12

Re: 5230 won't establish USB connection with Ovi Suite

I've done that a dozen times, at least.    

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New Member
jefflebowski
Posts: 4

Re: 5230 won't establish USB connection with Ovi Suite

Hi,

 

As no USB micro USB cable is provided with 5230, are U using a CA-101 micro USB cable? If not, you'll just be able to power your device, synchro is not possible.

Use a CA-101 and your issue will be solved.

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