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Nokia 701 - Cannot connect via USB with Nokia OVI ...

Contributor
PepeGR
Posts: 6

Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

I recently bought a NOKIA 701 (GR) and I try to connect it with my PC (WIN XP Pro- EN).

But the USB Cable probably has not installed properly (or something) and I cannot connect my new phone with it!

I have already uninstall OVI, NOKIA connectivity cable driver, PC Connectivity Solution, Clean with NOKIA software, reboot the PC, download again OVI Suite, install, reboot again but same problem!!!

NOKIA USB Phone Parent in SYSTEM/Device Manager looks like not installed properly!

I tried to update driver and I get message "This device cannot start. (Code 10)".

I cannot sync with my PC!!!

Any help???

 

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Ex-Moderator (Retired)
haZey
Posts: 2,029

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

Hi PepeGR,

 

As you have tried uninstalling and reinstalling the Nokia Ovi Suite, could you try the below steps:

 

  1. Disconnect the mobile device and connect it again.
  2. Restart your mobile device.
  3. Restart your PC.
  4. Try connecting to another USB port on your PC.
  5. Try selecting another connection mode in your mobile device (e.g. PC Suite).
  6. If having copied a large number of files (> 4000 files) in Media Transfer USB mode to the device, the PC connection may not succeed any more. If this happens, try deleting files with File Mgr. application to decrease the number of files below 4000.

If the above actions don't help, reset the device back to factory settings.

Check also that you have the latest device software version installed in your mobile device.

If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!
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Contributor
PepeGR
Posts: 6

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

Nothing happens! Same problem with all this solutions! My other NOKIA has no problem! The problem is that only cannot be connected!!!

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Contributor
PepeGR
Posts: 6

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

I cannot install "NOKIA USB Phone Parent"!

I attach and a Print Screen of my System/Devece Manager.

 

P.S. My Nokia 701 is up to date!!! Checked!

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Ex-Moderator (Retired)
kingblue
Posts: 662

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

Did you try, to right-click that device, and choose Uninstall ?
Then disconnect and re-connect your device... 

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Mobile Visionary
pavilion_alex
Posts: 996

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

you can also try that. first restart the pc to close all running applications.

make sure the device is switched off, then connect it via USB to the pc. then press the power button and don't release it until the "enter pin code" screen appears.

i have found that the pc finds some additional drivers when you do this. them you might be able to connect it.
Greece Nokia X6 RM-559 v40.0.002
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Contributor
PepeGR
Posts: 6

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

Nothing! Same problem!

Can i found somewhere the drivers? 

Anybody? Help...!!!

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Sage
Briant566
Posts: 146

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

[ Edited ]

I have just got the 701 and have the same problems i can connect my 7230 no problems with bluetooth and usb
but when i try to connect tthe 701 it says drivers not installed i then have to connect with bluetooth

I must be a issue with the 701 as USB driver should be all the same !!

Anybody managed to connect this phone with USB and use all sy:cursing:c tools and back up !!!!!

Nokia 701 Helping with Lumia 800
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Advisor
pacifier1
Posts: 16

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

Check compatibility of the cable. If you have not got the usb cable with ur phone and purchased it separately, try using another cable but before purchasing it ask the retailer to check it by connecting it to ur phone and his (retailer's) computer right there. If the phone is detected in his pc then you can get that cable and try with your pc. If it's not detected, go for another cable. Perhaps this could help.
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Sage
Briant566
Posts: 146

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

Thanks
I do suspect the Cable as this did not come with the 701 but it seems strange it works OK with the Nokia 7230
I just thought it strange when the were a lot of other post about 701 USB Connection issues with this Phone
Nokia 701 Helping with Lumia 800
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Sage
Briant566
Posts: 146

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

Thanks All

Now sorted downloaded Beta Version 3.5 of Nokia Suite connected now no problems
Nokia 701 Helping with Lumia 800
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Sage
Briant566
Posts: 146

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

Tried it today and now not working again !!!!

Same as before lead works with 7230 OK
But if you change it to mass storage device it can see the 701 as a drive and you can open and scan file on phone and card !!!!!!

so points to a PC suite issue
701 can link with bluetooth
Nokia 701 Helping with Lumia 800
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Sage
Briant566
Posts: 146

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

[ Edited ]

Dear All 701 Users
Has anybody got this phone to work with the usb cable ??
when i say work I mean Full synchronization and Full back Up
I

f so please let me No as i have spent hours trying to do it !!!!!!!


It seem partly work on windows XP but can not do full back up
It shows phone and Battery Indication plus memory but you can not back up or synchronise  ??

 

Brian 566

Nokia 701 Helping with Lumia 800
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Sage
Briant566
Posts: 146

Re: Nokia 701 - Cannot connect via USB with Nokia OVI Suite (WIN XP Pro)

Thanks for all help just found out it was the lead replaced it now works ok
Nokia 701 Helping with Lumia 800
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