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Nokia Suite crashing with Nokia N8

New Member
j0nni87
Posts: 2
Accepted Solution

Nokia Suite crashing with Nokia N8

Hi,

For the last few weeks I've had the Nokia Suite software crashing (Shutting down) everytime I decide to use it.
I've tried reinstalling the software and even went to the trouble of reinstalling Windows 7 Pro.
Still get the same problems.

I'm generally unsure with what to do.

This is the error message I get:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    NokiaSuite.exe
  Application Version:    3.3.89.0
  Application Timestamp:    4f28e556
  Fault Module Name:    ntdll.dll
  Fault Module Version:    6.1.7600.16915
  Fault Module Timestamp:    4ec49d10
  Exception Code:    c00000fd
  Exception Offset:    00032596
  OS Version:    6.1.7600.2.0.0.256.48
  Locale ID:    3081
  Additional Information 1:    7075
  Additional Information 2:    7075fd7ba7a61d2afbb2c3672cee7e6c
  Additional Information 3:    9502
  Additional Information 4:    95026093d1800d6e3159f07ea6374855

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If the online privacy statement is not available, please read our privacy statement offline:
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Thanks.

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Ex-Moderator (Retired)
Raoul_Duke
Posts: 3,173

Re: Nokia Suite crashing with Nokia N8

Hi j0nni87,

 

Thank you for your first post and welcome to the Nokia discussion forums.

 

Sorry to hear about the issues you are having with Nokia suite. What I recommend you do is to uninstall Nokia suite off your P.C. When uninstalling make sure if the program offers that you check all the boxes to make sure everything is removed.

 

If you have a registry cleaner application then also run this to make sure all traces of Nokia Suite has been removed from you registry. 

 

Once you are sure it has been removed, try downloading the version below from Nokia Beta Labs and give this version a go:

 

http://betalabs.nokia.com/apps/nokia-suite-beta

 

When it asks you to login before downloading please use the same credentials as the ones you use for these forums.

 

Give this version a go and let me know how toy get on.

 

Regards

 

Raoul_Duke

If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!
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New Member
j0nni87
Posts: 2

Re: Nokia Suite crashing with Nokia N8

Thanks for the welcome.
The solution worked for me.
Thank you very much!
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Ex-Moderator (Retired)
Raoul_Duke
Posts: 3,173

Re: Nokia Suite crashing with Nokia N8

Hi,

Just so I know how to advise other users who may have similar issues what part of the solution worked?

Regards

Raoul_Duke
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!
Please use plain text.