2012-05-25 1:50
Dear Sir,
Could anyone know how to solve the installation problem.
As I executed "Nokia_Suite_webinstaller_ALL.exe" ,a message
appears as attached on my computer screen. The message
also has a hyperlink called "please install the certificate" which
connects to the website called
http://www.verisign.com/support/verisign-intermedi
The computer is an isolated computer which has OS of
Microsoft Windows XP, HOME EDITION, VERSION 2002 ,
SERVICE PACK 2, it has not being upgrated OS since it been used.
Looking forward to hearing your response and thank you very much.
Regards,
MARCChen
2012-05-25 6:46
Hi marcchen,
Could you check your Intermediate CA certificates the following:
1) Please go here: http://www.verisign.com/support/verisign-intermedi
2) You will see 2 boxes with garbled text - one primary and one secondary.
3) Please copy and paste the text each into a text file using a text editor such as notepad. Then save those files with a .cer extension.
4) Then import those certs into Windows by right clicking on those .cer files and selecting Install Certificate from the menu.
2012-05-27 2:17
Hi Marina,
My thanks for your quick answer. Due to don't have such experience before
please help me to confirm something below. That is:
*The Intermediate-CA-certificates website mentions two kinds of certificates,
including the before-May17_2009 one and the between-2009-to-Oct10_2010 one.
You seems to suggest me to use the later one?
*I find that as the extension changes to .cer, this file's icon also simultaneously
be changed in the file cabinet as attached (sorry, it shows some Chinese characters
but hope the highlight icon should be right?).
*You mentioned to right click the icon. And a pop-up menu appears as attached. I
highlight the second item been ready for executing (there is an "(I)" for your
reference), is it right?
Have a great day and thanks for you kind help in advance.
marcchen
2012-10-09 9:58
Thanks,marina!
I read your post regarding the CA problems.andf it helped me a lot..I was starting to get really infuriated but it cooled me down and did its trick.The way u explained was very handy!thanks a bunch
2012-11-04 14:13
2012-12-12 12:34
Hi Marina,
You have applied all the steps and succeeded certificate, although this could not install the Nokia Suite on my computer
I hope that my words will be a concept for I am not good at English, and I use a translation program
Sincerely,
Shadi Ab0.AzIz
2013-01-25 14:59
After i install cert.. i have new problem ?! Do you have solution for this ? Tnx![]()
2013-01-25 16:52
Here's an article from Microsoft for the error code: http://support.microsoft.com/kb/822798
2013-05-11 6:54
thanks a lot...............