[Dissapointeddd]

After a couple hours (it takes that long to reinstall) it only kind of works. Displays wrong phone info (software version). And it still is a pain.

Shouldn't the program start when i connevt the phone?

Shouldn't it actually find the phone, without me going every time to connect new device, then it's an old device?...

[Dissapointeddd]

Update: it still sucks. I connect the phone in a correct way, I NEED to back up my phone, but I can't. It says to connect in pc suite mode when it is connected in that way. I hate this phone... Sincerely.

I don't plan to reinstall the program every time. And if this doesn't change I will through my phone into the wall (I really wish I could do that).

I need to back up my phone now and I can't.

[Dissapointeddd]

Edit post function should work longer. Any ideas how to back up my device (nokia 5800)? I tried bluetooth but not very succesful. With cable it says its the wrong connection, with bluetooth the connection is ok, but failed to back up. It kinda messes with your head then it says "back up may take a few minutes" and you know it is at least an hour. Maybe I didn't wait long enough but I don't have time to wait for hours at my PC to simple copy my device.

[Dissapointeddd]

It took an hour to fail to back up through bluetooth. To fail! Connection lost. I am desperate. And even going a little crazy.

I hate my phone and ovi suite now

[Diwa]

Hi Dissapointeddd,

If you have issues connecting your device and OVi Suite, please go thru' my post in the following link

/t5/Nokia-Ovi-Suite/Can-t-connect-to-Nokia-Ovi-Suite-on-Nokia-6700/m-p/757938#M5623

It might solve your issue.

If you have any other issue, be specific about your issue and Please provide your Mobile details (*#0000#) and your PC details.
Go to OVI suite -> help -> About nokia OVI suite -> System information. Paste the information...

[satari]

hi Dissapointeddd
I am not sure whether this will solve your problrm but you could try this once.

1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC/Ovi suite (hopefully) should detect your mobile properly now.

[xM5130x]

i have a 5130 and my system runs on windows xp..im experiencing the same problem..the same solution's on many other forums..its also suggested for my specifications..but no use. i've tried updating and almost everything but in vain. would be greatful if someone could help.

[satari]

have you tried this?
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’ for windows 7 for XP it is "add/ remove program"
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC/Ovi suite (hopefully) should detect your mobile properly now.

[zmajel]

this works thanks

[rmarriott30]

I have exactly the same problem with my brand new Nokia 6303i. I have tried all the remedies listed in this discussion, but to no avail.

What a pile of absolute junk! I am ddisgusted with Nokia - I have better things to do with my life than trying to get a **bleep** mobile phone working seemlessly with Nokia'a own management suite. I am running Windows 7, I have downloaded the latest OVI software from Nokia and I have tried all thee remedies suggested here.

NOKIA - You have to fix this junk software - it is very bad for your reputation! It should work hassle free out of the box!

[satari]

I am not sure whether this will solve your problrm but you could try this once.

1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC/Ovi suite (hopefully) should detect your mobile properly now.

[rofr78]

Thanks. Best regards from Romania....

[mh15ah1136]

hi

after reinstalling nokiya cable driver & reinstalling n8-00 softwear(*#7370#) the problem is still there. after reinstalling cable driver pc detects my mobile but fails to instal it properly or with errors.

kindly help. tks

[sallyB100]

Hope you can help.

My phone had the same probs after i downloaded nokia software updater today.

Now Nokia PC suite cannot trace my phone to download photos or files and Ovi suite cannot connect either.

My PC recognises my phone as it is in the portable devices section on my computer but when i try to open the phone brower on my PC is says there are no files on the phone. I have checked my phone and all files and photos are still on my phone.

I also get an error message on my phone. see below.

I tried your suggestion of repairing the connectivity cable driver on my pc but i still get the error message on my phone:-

App.closed: NSmlJobThread_6f8 e6co

Any ideas? Many Thanks if u can help.

[tichols]

THANK YOU!!

[rhondda76]

Thanks for this advice and i have tried it and the photos still wont sync, comes back with an error message 8393f015, any ideas what this means? i have even purchased a new usb cable thinking it was a cable problem.

[GadgetFreak]

Hey Rhondda76,

Looks like ur ovisuite is pretty old.. y cant u try latest one... i got 3.1.0.86 from http://www.comms.ovi.com/m/p/ovi/suite/index_en_uk.html

Give it a try....

[Jampit]

To solve the problem you suggested looking for 'Nokia Cable Driver', as I don't have it yet, where (exactly) can I get it? I have been having difficulty finding my way around  the 'support/ download software' route.

[d4diaz]

unable to detect my nokia n8 in nokia suite for updating to asha

my system information :

Nokia Suite 3.4.40

Nokia PC Suite 7.1.51.0

PC Connectivity Solution 12.0.17.0

Connectivity Cable Driver 7.1.78.0

Nokia nPlatform 3.4.40.0

Desktop Sync Engine 1.8.148.695

Operating system:
Microsoft Windows 7 64-bit Edition
Language: English

Detected internet browsers:
- Microsoft Internet Explorer 8.0.7600.16385
- Mozilla Firefox 11.0 (Default browser)
- Opera 11.60.1185.0
- Google Chrome 18.0.1025.168

Detected Bluetooth stacks:
- Microsoft (Version: 6.1.7600, Build: 16385)
- Toshiba (Version: 7.0.9630, Build: 8), Active, In use

Detected USB drivers:
- Default Hub Driver for USB 6.1.7600.16385
- EHCI eUSB Miniport Driver 6.1.7600.16385

[d4diaz]

my nokia n8 not detecting

Nokia Suite3.4.40

Nokia PC Suite 7.1.51.0

PC Connectivity Solution 12.0.17.0

Connectivity Cable Driver 7.1.78.0

Nokia nPlatform 3.4.40.0

Desktop Sync Engine 1.8.148.695

Operating system:
Microsoft Windows 7 64-bit Edition
Language: English

Detected internet browsers:
- Microsoft Internet Explorer 8.0.7600.16385
- Mozilla Firefox 11.0 (Default browser)
- Opera 11.60.1185.0
- Google Chrome 18.0.1025.168

Detected Bluetooth stacks:
- Microsoft (Version: 6.1.7600, Build: 16385)
- Toshiba (Version: 7.0.9630, Build: 8), Active, In use

Detected USB drivers:
- Default Hub Driver for USB 6.1.7600.16385
- EHCI eUSB Miniport Driver 6.1.7600.16385